Retail Sales Advisor

Brewers Decorator Centres; Metropolitan Borough of Solihull; On-site; GBP 22,000; Part time

Job summary

Brewers Decorator Centres is seeking a friendly and reliable Part-Time Retail Sales Advisor to join our Shirley store. This role involves providing exceptional customer service, product recommendations, and maintaining stock, within a supportive team environment. No experience necessary, as full training will be provided.

Benefits

Free life assurance

5% salary employer pension contribution

Profit share scheme

Staff discounts

31 days holiday including bank holidays

Wagestream money management app

Employee Assistance Programme

Virtual GP service

Qualifications

• Exceptional customer service and communication skills.
• Approachable with a friendly personality.
• Willing to learn and attend training if required.

Responsibilities

• Provide exceptional service to customers in the branch.
• Develop sales of the company product range.
• Assist with stock maintenance and organisation.

Skills

Customer service

Communication

Teamwork

Job description

Position not right for you?
Share it with someone you know.

Reference: JUN20252808

Expiry date: 21:00, Fri, 4th Jul 2025

Location: Shirley

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays (pro rata for part-time)

Shirley, Southampton

32 hours per week, Wednesday to Saturday 7am to 4pm or 8am to 5pm

£21,544 per annum plus pension and company benefits

Candidates need to be 18+ due to some lone working

We have an excellent opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Shirley to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and teamwork skills to the table, we'll give you everything you need to succeed. Flexibility to cover additional hours would be advantageous but not essential.

Our Shirley store is one of four Brewers branches in Southampton. Located to the west of the city centre our bright and airy showroom stocks a comprehensive range of trade and designer paints as well as all the decorating tools and equipment our customers need to get the job done whether they be professional tradespersons or keen home décor enthusiasts. From comfortable seating areas, our customers can also browse the comprehensive selection of wallpaper and fabric options we have available via pattern books and Wallpaper Direct terminals. Our friendly and knowledgeable team have been sharing their expert advice with our customers for many years - it is part of our commitment to outstanding customer service. There will be some lone working on occasion when covering break times so candidates must be 18+.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visitwww.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch, unloading deliveries and ensure stock is distributed throughout the store
• Keep our Warehouse organised and safe, in line with company standards

Who we are looking for to join our team:

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 31 days holiday including bank holidays increasing with service(pro rata for Part Time)
• Free life assurance and 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.