Retail Sales Advisor

Warren James Jewellers; Liverpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Retail Sales Advisor to join their vibrant team in Liverpool. This role offers the chance to promote a beloved jewellery brand while delivering exceptional customer service. As a key member of the store team, you will create welcoming experiences, maximize sales, and contribute to visual displays. With comprehensive training provided, you will develop your knowledge of jewellery and enjoy a supportive environment. This position not only allows you to engage with customers but also offers attractive benefits, including holiday entitlement and staff discounts, making it a fantastic opportunity for those passionate about retail and sales.

Benefits

28 days holiday (pro rata for part time)

Staff discount on jewellery purchases

Incentives and treats throughout the year

Monthly pay

Qualifications

• Genuine passion for jewellery and customer service.
• Ability to work under initiative and as part of a team.

Responsibilities

• Maximize sales and customer numbers while following company policies.
• Create a welcoming environment and provide one-to-one customer experiences.

Skills

Customer Service

Sales Skills

Teamwork

Attention to Detail

Job description

Retail Sales Advisor -40hrs - Liverpool (St Johns Centre)

Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we have grown Warren James from the ground up, starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website, we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands and help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment & great one-to-one customer experiences.
• Be involved with a variety of day-to-day jobs including our visual jewellery displays.
• Develop and maintain a good knowledge of our jewellery.
• Set a good example in everything you do.

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service.
• Promote a smart and well-groomed appearance essential in reflecting our company’s public image.
• An ability to work under your own initiative.
• Happy to work as part of the team and follow management instruction.
• Attention to detail in everything you do.

The Benefits

Jewellery knowledge isn’t required as training is provided.

• Full and Part Time contracts.
• 28 days* holiday a year and after 5 years you’ll receive 33 days* a year (*including 8 Bank Holidays pro rata for part time).
• Monthly pay straight into your bank account at the end of every month.
• Staff discount on your WJ jewellery purchases.
• Incentives and treats throughout the year.

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you - Click below to apply.