Retail Sales Advisor

National Museum; Greater Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

Le National Museum recherche un Retail Sales Advisor à temps partiel pour rejoindre son équipe amicale et motivée au Science and Industry Museum à Manchester. Ce poste implique de maximiser les ventes, d'offrir un service à la clientèle exceptionnel et de maintenir les normes du magasin, le tout dans un environnement inspirant et inclusif.

Benefits

Travail significatif soutenant notre mission

Développement personnel et professionnel

Équilibre travail/vie avec 27 jours de congés annuels plus jours fériés

Assurance santé et dentaire dès le premier jour

Soutien au bien-être

Réseaux de collègues

Régime de retraite contributif amélioré

Prêts à taux zéro pour événements de vie

Réductions dans les magasins et cafés

Qualifications

• Compétences exceptionnelles en service à la clientèle.
• Capacité à transmettre des connaissances produit.
• Approche proactive pour améliorer ses propres connaissances.

Responsibilities

• Maximiser les ventes et aider les clients à trouver des marchandises.
• Maintenir la visibilité et la propreté du magasin.
• Réapprovisionner les stocks et assister lors des inventaires.

Skills

Communication

Service à la clientèle

Travail d'équipe

Job description

Do you have good communication and customer service skills? Would you like to help create an environment where customers feel welcome in the store at the Science and Industry Museum?

About us

This Science Museum Group is here to inspire futures. We aim to grow visitors' Science Capital and engagement with Science, Technology, Engineering and Maths.

As part of this group, the Science and Industry Museum (Manchester) continues the audience journey by providing a seamless experience into one of its varied retail outlets.

We are looking for a Retail Sales Advisor to join our friendly, supportive, and highly motivated team based at the Science and Industry Museum in Manchester. This is a part-time role, working 15 hours per week, primarily at weekends.

About the role

As a Retail Sales Advisor, you will help maximise sales and profit by actively approaching and assisting customers in finding and purchasing merchandise. You will take responsibility for specific areas of the store's operation, maintaining visual merchandising and housekeeping at the highest standard.

You will create an environment in which customers feel welcome and comfortable, working towards sales targets set by management to achieve set budgets and targets, and building upon current team KPIs. You will also be responsible for replenishing stock and assisting with monthly and annual stock takes.

About you

Joining us, you will have exceptional customer service skills and the ability to deliver product knowledge in a customer-focused environment. You will work well as part of a diverse team and aim to meet and exceed targets.

Good communication skills are essential, with the ability to convey information, including product knowledge, to a wide range of people. A proactive approach to improving your own knowledge and skills, and learning from experienced colleagues, is also important.

Don't feel you meet all the criteria? We welcome applications even if your experience doesn't match directly. Your transferable skills could make you the right candidate for this or other opportunities with us.

Applying

View the Vacancy Information Pack listed under Attachments on our website for more details about the role and application process, or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work supporting our mission to Inspire Futures.
• Career growth through personal and professional development.
• Work/life balance with 27 days annual leave plus bank holidays, and flexible policies.
• Health & Dental Insurance from day one.
• Wellbeing support, including access to employee assistance programs and wellbeing apps.
• Colleague networks for community and shared interests.
• Enhanced contributory pension scheme.
• Interest-free loans for life events or home improvements.
• Discounts in shops, cafes, and free entry to exhibitions.

Open for All is a core value of the Science Museum Group, reflecting our commitment to diversity and inclusion. We strive to be a place for everyone, recognizing and valuing different backgrounds, skills, and experiences, to better inspire futures.