Retail Sales Advisor

Warren James Jewellers; Gateshead; On-site; GBP 20,000 - 27,000; Full time

Job summary

A nationwide jewellery retailer seeks a Retail Sales Advisor in Gateshead who is passionate about jewellery and customer service. You will work with a small team to create a welcoming environment and engage with customers. No jewellery knowledge required as training is provided. This role offers full and part-time contracts with benefits including 28 days holiday and staff discount.

Benefits

28 days holiday per year

Staff discount on jewellery purchases

Incentives and treats throughout the year

Qualifications

• Genuine passion for jewellery and customer service.
• Ability to work independently and take initiative.
• Attention to detail in all tasks.

Responsibilities

• Maximise sales and customer numbers.
• Provide great one-to-one customer experiences.
• Maintain visual jewellery displays.

Skills

Passion for jewellery

Customer service

Teamwork

Job description

-24hrs - Gateshead

Warren James is looking for a Retail Sales Advisor — someone who loves wearing and promoting our jewellery with a desire to drive sales and increase brand awareness.

About Us

At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

Our company ethos remains dedicated to keeping the high street alive and providing a great retail environment. We are committed to offering customers a delightful in-store shopping experience with face-to-face customer service provided by our friendly, knowledgeable teams.

Starting from humble beginnings, we have grown Warren James from a single shop into a well-known, nationwide, trusted high street retailer.

Operating from over 200 shops nationwide and offering online shopping through our website, we are committed to caring for and developing our growing customer community.

Join us to be part of one of the UK’s best-loved jewellery brands and help us spread our passion and enthusiasm for our products and customers.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures, and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment and provide great one-to-one customer experiences.
• Engage in daily tasks including maintaining visual jewellery displays.
• Develop and maintain good knowledge of our jewellery.
• Set a good example in all you do.

The Retail Sales Advisor Essentials:

• A genuine passion for jewellery and customer service.
• Promote a smart and well-groomed appearance reflecting our company’s image.
• Ability to work independently and take initiative.
• Work well as part of a team and follow management instructions.
• Attention to detail in all tasks.

Jewellery knowledge is not required as training is provided.

The Benefits

• Full and Part-Time contracts available.
• 28 days holiday per year, increasing to 33 days after 5 years (including 8 Bank Holidays, pro-rata for part-time).
• Monthly pay directly into your bank account.
• Staff discount on jewellery purchases.
• Incentives and treats throughout the year.

If you are passionate and enthusiastic about customers and sales, we would love to hear from you — click below to apply.

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