Retail Sales Advisor

Brewers Decorator Centres; Farnborough; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a friendly and reliable Retail Sales Advisor to join their team in Farnborough. This role is pivotal in delivering exceptional customer service and ensuring smooth branch operations. You will assist customers in finding the right products, mix paint, and maintain stock. If you possess strong communication skills and a team-oriented mindset, this opportunity offers a comprehensive benefits package, including competitive pay, generous holiday allowance, and various employee perks. Join a supportive environment that values your growth and development in the retail sector.

Benefits

Kostenlose Lebensversicherung

5% Arbeitgeberbeitrag zur Pensionskasse

Mitarbeiterrabatte

31 Tage Urlaub inklusive Feiertage

Zugang zu Medicash

Wagestream - Geldmanagement-App

Mitarbeiterhilfe-Programm

Fahrrad-Leasing-Programm

Qualifications

• Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten sind erforderlich.
• Freundliche und hilfsbereite Persönlichkeit wird geschätzt.

Responsibilities

• Bereitstellung außergewöhnlicher Dienstleistungen für Kunden im Geschäft.
• Aufbau von Beziehungen zu Kunden zur Identifizierung ihrer Bedürfnisse.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Produktkenntnis

Education

Keine spezifische Ausbildung erforderlich

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

Reference: FEB20257702

Expiry date: 22:00, Fri, 14th Feb 2025

Location: Farnborough

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays.

Position: Retail Sales Advisor

Hours: 40 hours per week over 5 days, Monday to Friday with Saturdays on a rota.

Salary: £25,255.00 per annum plus pension and company benefits.

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Farnborough, to provide exceptional service to our customers in store. You will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Responsibilities:

1. Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
2. Use product knowledge to provide recommendations and help customers find the best product for their needs.
3. Mix paint for customers, process specialist orders, and request special stock within the branch network.
4. Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
5. Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
6. Assisting with stock maintenance in the branch.
7. Unload deliveries and ensure stock is distributed throughout the store.

Who we are looking for:

1. Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
2. Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
3. Enjoys working and supporting a team, but can always be relied upon to work as an individual.
4. Willing to attend training to become a Fire Marshall and/or First Aider if required.
5. Keen to learn, develop skills, and progress within our industry.
6. Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.

In return we offer a comprehensive benefits package consisting of:

1. Competitive rates of pay.
2. 31 days holiday including bank holidays increasing with service.
3. Free life assurance.
4. 5% of your salary employer contribution to the pension plan (subject to employee contributions).
5. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
6. Brewers Colleague discounts giving you huge savings on your home improvements.
7. Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants.
8. Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments.
9. Discounts and rewards with selected partners - major high street brands, supermarkets etc.
10. Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
11. Staff uniform and uniform cleaning tax relief.
12. Comprehensive Induction Programme.
13. After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District.

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.