Retail Sales Advisor

NMS Recruit Ltd; Esher; On-site; GBP 17,000 - 21,000; Full time

Job summary

NMS Recruit Ltd is assisting a busy retail branch in Esher to recruit a friendly Retail Sales Advisor. You will help customers in the showroom with parts, hardware and clothing sales, ensuring excellent service whether they visit in person or call in.

You will identify parts, process orders, handle payments and support workshop staff. A full UK driving licence is required; you should be reliable, well-presented and able to work as part of a team or independently.

Qualifications

• Experience in retail or showroom sales.
• Comfortable in busy environments.
• Confident with customer communication.
• Able to handle payments accurately.
• Good numerical skills.
• Must have full UK driving licence.

Responsibilities

• Assist customers in showroom with parts, hardware and clothing sales.
• Identify parts and process orders.
• Handle payments and balance transactions.
• Support workshop staff with parts identification.
• Maintain showroom presentation and stock organization.
• Provide excellent customer service in person, by phone and by email.

Skills

Customer service

Retail experience

Communication

Cash handling

Team player

Driving licence

Basic computer skills

Organizational skills

Job description

We're on the lookout for a friendly and motivated Retail Sales Advisor to join the team at our clients busy retail branch.

Working Hours: Tuesday - Friday 7:30am - 5pm - Saturdays 8:30am - 12:30pm

The Role:

You’ll be helping customers in the showroom with parts, hardware, and clothing sales - making sure everyone gets great service whether they’re visiting in person or calling up. You’ll also support with identifying parts, handling orders, and keeping things running smoothly day to day.

What We’re Looking For:

• Someone who enjoys talking to people and providing great customer service
• Comfortable working in a busy environment and staying calm under pressure
• Confident with communication - face to face, by phone, and over email
• Experience in retail or showroom sales would be helpful
• Basic computer skills, including email and internet use
• Able to help workshop staff with parts identification
• Happy to take on goods receiving and order distribution
• Good with numbers and accurate when handling payments
• A team player who can also work independently
• Takes pride in being reliable, well-presented, and detail‑focused
• Full UK driving licence required
• Motivated by hitting targets and achieving sales
• Reasonable level of fitness to handle the physical side of the role

Please note this role includes Saturday working, see below;

Working Hours: Tuesday - Friday 7:30am - 5pm - Saturdays 8:30am - 12:30pm

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.