Retail Sales Advisor

Brewers Decorator Centres; Dorking; On-site; GBP 16,000 - 19,000; Part time

Job summary

Brewers Decorator Centres is seeking a Part Time Retail Sales Advisor in Dorking. In this role, you'll deliver exceptional customer service, manage sales, and provide product knowledge to ensure customer satisfaction in a bustling store environment. Join a family-run business that supports your growth and values teamwork, all while enjoying a comprehensive benefits package.

Benefits

31 days holiday including bank holidays

5% employer pension contribution

Employee Assistance Programme

Wagestream for money management

Staff discounts on home improvements

Qualifications

• Exceptional customer service and communication skills.
• Previous retail experience advantageous but not essential.
• Keenness to learn and develop skills.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to make recommendations.
• Mix paint for customers and process special orders.

Skills

Customer Service

Communication

Team Work

Job description

Dorking

24 hours per week

Monday, Wednesday & Saturday

Flexible to change the weekday working if required for the right candidate.

Flexibility in working additional hours to cover holidays/absences will be advantageous but not essential.

Candidates must be 18+ due to some lone working.

Salary - £16,167.00 per annum plus company pension and benefits.

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Dorking, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently. Experience with our products isn't strictly necessary, if you can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

With a prominent location on the high street of Dorking, this branch offers an extensive product range from its large and open showroom and features a comprehensive range of designer paints and Wallcoverings, everything our customers need to create and complete their home décor projects. There is ample parking available due to the store’s location on the high street. Brewers are renowned throughout the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The branch opening hours are Monday to Friday 7am - 5pm, Saturday 8am - 5pm.

As a family run business we are proud of our long history within our industry and the growth of our branch network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who We Are Looking For To Join Our Team

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 31 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications, we receive, we are unable to respond to any applicants that do not complete the process.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant, Delivery Driver, Multi Drop Driver, Transit Driver, Courier, Delivery Crew Worker.