Retail Sales Advisor

Warren James Jewellers; Colchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading jewellery brand as a Retail Sales Advisor in Colchester. You'll be part of a passionate team, providing exceptional customer service and promoting beautiful jewellery. Training is provided, so a love for jewellery is all you need to succeed!

Benefits

28 days holiday per year

Staff discount on jewellery purchases

Incentives and treats throughout the year

Qualifications

• Genuine passion for jewellery and customer service.
• Ability to work independently and use initiative.

Responsibilities

• Maximise sales and customer numbers.
• Deliver excellent one-to-one customer experiences.
• Maintain visual jewellery displays.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

Retail Sales Assistant - 16hrs - Colchester

Warren James is looking for a Retail Sales Advisor—someone who loves wearing and promoting our jewellery, with a desire to drive sales and increase brand awareness.

About Us

At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

Our ethos remains dedicated to keeping the high street alive and providing a great retail environment. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service from our friendly, knowledgeable teams.

Starting from humble beginnings, Warren James has grown from a single shop into a well-known, nationwide retailer with over 200 shops and an online presence. We are committed to serving and developing our growing customer community.

This is a great opportunity to join one of the UK’s most loved jewellery brands and help us share our passion with customers.

The Retail Sales Advisor Role

1. Be part of a small team working within Warren James policies, procedures, and processes, helping to look after the shop and customers to maximise sales and customer numbers.
2. Create a welcoming environment and deliver excellent one-to-one customer experiences.
3. Engage in daily tasks including maintaining visual jewellery displays.
4. Develop and maintain good knowledge of our jewellery products.
5. Set a good example in everything you do.

The Retail Sales Advisor Essentials

1. A genuine passion for jewellery and customer service.
2. Promote a smart and well-groomed appearance to reflect our company's image.
3. Ability to work independently and use your initiative.
4. Enjoy working as part of a team and following management instructions.
5. Attention to detail in all tasks.

Jewellery knowledge isn't required, as training is provided.

The Benefits

1. Full and Part-Time contracts.
2. 28 days* holiday per year, increasing to 33 days* after 5 years (*including 8 Bank Holidays, pro-rata for part-time).
3. Monthly pay directly into your bank account.
4. Staff discount on Warren James jewellery purchases.
5. Incentives and treats throughout the year.

If you are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.