Retail Sales Advisor

Machine Mart; City of Edinburgh; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading retailer of workshop tools in the City of Edinburgh is seeking a retail team member to provide excellent customer service while selling technical products. Responsibilities include explaining equipment, achieving sales targets, and building customer rapport. Ideal candidates will have experience in a retail environment and possess strong numeracy and computer skills. Benefits include staff discounts and a company pension scheme.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to a well-being platform

Discounts on high street and online brands

Role-specific training and development

Promotion of internal candidates

Paid Breaks

Free Tea & Coffee

Qualifications

• Experience in a retail customer service oriented environment.
• Knowledge of some or all of the company's product range.
• Ability to build rapport with customers.

Responsibilities

• Deliver a great customer experience in a retail setting.
• Explain technical equipment understandably to customers.
• Achieve challenging sales targets as part of a team.

Skills

Previous experience in selling technical products

Experience in retail customer service

Strong accuracy and numeracy skills

Basic computer literacy

Self-motivated with a can-do attitude

Job description

Responsibilities

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You'll be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

Requirements

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

Benefits

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk