Retail Sales Advisor

Nisbets; Bristol; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a dynamic and forward-thinking company with over 40 years of experience in the retail industry. As a Retail Sales Advisor, you will play a crucial role in delivering exceptional customer service and achieving sales targets. This position offers opportunities for career development and a supportive work environment. You will engage with customers, assist with their purchasing needs, and maintain a welcoming store atmosphere. With a commitment to employee growth and satisfaction, this organization values diversity and fosters an inclusive culture. If you're ready to make a difference in a vibrant team, apply today!

Benefits

20 days holiday plus attendance bonus

Christmas Gift Payment

Ongoing training and support

Access to high street discounts

Staff discount up to 60% off

Employee Assistance Programme

Qualifications

• Passionate about customer experience and satisfaction.
• Strong work ethic and team contribution.
• Good IT skills for preparing quotes.

Responsibilities

• Providing excellent customer service and creating a welcoming environment.
• Engaging with the local community to raise awareness of the store.
• Producing quotes for large or complex orders.

Skills

Customer Service

Communication Skills

IT Literacy

Time Management

Sales Performance

Education

Basic Numeracy and Literacy

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are currently recruiting for a Retail Sales Advisor to work the following:

40 hours a week, working Monday-Saturday (flexibility may be required).

About The Role

Would you like to work for a business with over 40 years of experience, now a global success story? We really look after our colleagues’ future careers and actively encourage internal promotions; last year, 1 in 5 of our roles were filled through internal promotion.

You will contribute to the daily operations of the store, be passionate and driven to achieve excellent sales performance and key performance indicators, while delivering first-class customer service. Maintain a well-presented, commercial environment in line with company policies, creating a safe space for all visitors. If you are interested in becoming a Retail Sales Advisor, consider applying — we’d love to hear from you.

What will I be doing as a Retail Sales Advisor?

• Providing excellent customer service and creating a welcoming environment for all visitors.
• Supporting customers with their purchasing needs and offering advice.
• Engaging with the local community to raise awareness of the store and our product range.
• Contacting previous customers to inform them about promotions and new products.
• Producing quotes for large or complex orders and tracking them to completion.

What can I expect working as a Retail Sales Advisor at Nisbets?

• Competitive hourly rate.
• Performance-related bonus paid quarterly (pro rata for part-time).
• 20 days holiday plus an attendance bonus, which can add up to 4 days additional leave or a cash payment.
• Christmas Gift Payment.
• Ongoing training and support, both in-store and via our learning platform.
• Opportunities for career development in retail or wider business areas.
• Access to high street discounts.
• Staff discount on all products, up to 60% off own-brand items.
• Employee Assistance Programme with 24-hour counseling access.

About You

We are looking for a candidate passionate about customer experience and satisfaction, proactive and willing to go the extra mile. Pride in personal and store standards and a desire to improve the customer experience are essential.

• Natural communicators who are personable and sociable, eager to work for a growing business.
• Good IT literacy, including experience with Excel, Word, and Outlook, for preparing quotes and operating systems.
• Commercially focused and motivated by achieving store targets.
• Hardworking with a strong work ethic and team contribution.
• Organized with excellent time management skills.
• Basic numeracy, literacy, and IT skills.
• Excellent verbal and written communication skills.
• Motivated by team and personal success.

We value diversity and are committed to creating an inclusive environment. We welcome applicants from all backgrounds and perspectives. Please inform us of any accommodations needed during the application or interview process.

Note: The role involves physical activity, such as standing for extended periods and lifting items up to 25kg. Reasonable adjustments can be made for individuals with disabilities.

About Us

Nisbets is committed to equality of opportunity and maintaining a workplace free from discrimination. We ensure all colleagues are treated with dignity and respect. Please let us know if you require any adjustments during the application process.

Founded in 1983 as a small operation, we are now the UK’s market leader, driven by determination and a goal-oriented approach. We seek passionate, forward-thinking experts who obsess over customer satisfaction and are eager to grow and succeed with us.

If you want to leave your mark in a forward-thinking business where your work is valued, and your skills can develop further, Nisbets is for you.

Join us to work in a fast-paced, dynamic environment, collaborating with a diverse team and contributing to our continued success.

We are a family-owned business that values innovation, ethical trading, environmental responsibility, and transparency. If you're ready to take the next step, apply today.