Retail Sales Advisor

TN United Kingdom; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

An exciting opportunity awaits as a Retail Sales Advisor at a flagship store in Bristol. Join a dynamic team dedicated to providing exceptional customer service and driving sales. This role offers flexible working hours, including weekends, and a competitive hourly wage. Engage with customers in a vibrant showroom while contributing to store targets and maintaining visual standards. With a strong focus on internal promotions, this position is perfect for those looking to grow their retail career. Enjoy a range of benefits, including holiday pay, staff discounts, and ongoing training to support your development.

Benefits

20 days holiday plus attendance bonus

Christmas gift payment

Ongoing training and support

Access to high street discounts

Staff discount up to 60%

Employee assistance program

Qualifications

• Experience in retail or customer service roles is beneficial.
• Ability to handle difficult situations positively.

Responsibilities

• Deliver first-class customer service to meet customer needs.
• Contribute to store sales targets and KPIs to maximize profitability.
• Maintain high standards of cleanliness and follow Health and Safety guidelines.

Skills

Customer Service

Sales Techniques

Visual Merchandising

Stock Management

Job description

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Retail Sales Advisor #RetailUK

This is a fantastic and unique opportunity for a Retail Sales Advisor to work in our Flagship Store, the NCEC (National Catering Equipment Centre). This impressive showroom displays our full range of products and features a demo kitchen that regularly hosts events for our suppliers and customers. It is always a hive of activity, and no two days are the same. We actively encourage every opportunity to engage with our customers, whether in store, on the phone, or via email. Join us and be part of an amazing team. We care about our colleagues’ future careers and promote internally; last year, 1 in 5 of our roles were filled through internal promotions.

We are looking for a Retail Sales Advisor (28 hours a week, across 6 days, flexible working days and times, including some weekends and bank holidays)

What will I be doing as a Retail Sales Advisor?

• Deliver first-class customer service in line with Nisbets expectations, ensuring all customer's needs are met and encouraging repeat business.
• Contribute to store sales targets and KPIs, including Revenue, Margin, Conversion, Footfall, Quotes, and ATV to maximize profitability.
• Assist in store outreach efforts using local knowledge, which may include outbound calls, visiting customers, and participating in meetings and events.
• Perform general shop floor duties, including stock replenishment and processing deliveries.
• Maintain visual merchandising standards to drive customer engagement and repeat business by maximizing store KPIs.
• Complete stock audits accurately, following manager guidance.
• Process customer payments in adherence to policy.
• Read, understand, and follow all retail policies communicated by your line manager.
• Maintain high standards of cleanliness in all areas of the store to ensure a healthy environment for customers and colleagues.
• Treat all visitors with respect and consideration, using provided training to handle difficult situations positively.
• Follow Health and Safety guidelines to ensure a safe environment for all visitors.
• Ask questions proactively to ensure understanding of all working practices and procedures.

What can I expect working as a Retail Sales Advisor at Nisbets?

• Competitive hourly rate of £11.70 and a benefits package.
• Performance-related bonus paid quarterly, pro-rated for part-time staff.
• 20 days holiday plus an attendance bonus, which may include up to 4 additional days or a cash payment.
• Christmas gift payment.
• Ongoing training and support, both in store and via our learning management platform.
• Excellent opportunities for career development within retail or the wider business.
• Access to hundreds of high street discounts.
• Staff discount on all products, up to 60% on own-brand products.
• Employee assistance program with 24-hour counseling services.