Retail Regional Manager-Midlands

Company Shop Group; Bradford; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Free membership to Company Shop for 你

10% CSG colleague discount

Doctor care Anywhere

Annual Flu Injections

On-site Parking

Contributory pension

Cycle to Work

Job summary

Company Shop Group is seeking an experienced Regional Manager to lead multi-site operations across the Midlands region. You will coach Store Managers, drive regional KPIs, and ensure consistent operational standards while delivering an outstanding member experience.

You will translate retail strategy into regional plans, lead change initiatives, and collaborate with central teams to support wider business priorities.

Qualifications

• Proven experience in a regional, area or senior multi-site retail leadership role.
• Strong commercial understanding and experience delivering against KPIs and business targets.
• Track record of leading, coaching and developing Store Managers and leadership teams.
• Ability to hold people accountable while providing support and challenge to achieve results.
• Strong operational, compliance and health and safety awareness.
• Experience leading change, driving continuous improvement and embedding consistent standards.
• Excellent communication and stakeholder management skills.
• Confidence to make decisions, identify risks and take action when performance or standards fall.
• Demonstrates strategic thinking, innovation and cross-functional collaboration.

Responsibilities

• Lead and develop Store Managers, building leadership capability and a culture of accountability.
• Own regional KPIs including sales, productivity, payroll, waste and audit performance.
• Ensure stores operate safely, legally and to Company Shop Group standards.
• Drive a consistently excellent member experience using local insight for improvements.
• Translate Retail strategy into clear regional plans and embed business change.
• Collaborate with central functions and stakeholders to support regional performance.
• Lead succession planning, talent development and workforce planning.

Skills

Regional leadership

Commercial acumen

People coaching

Accountability

Operations & compliance

Change management

Communication

Strategic thinking

Cross-functional

Travel

Team leadership

Job description

Regional Manager (Midlands)

Regional role, covering locations:

Grimsby, Wentworth, Bradford, Luton, Long Eaton, Tamworth, Manor and Leicester.

These may be subject to change

Salary: £60k plus company car

Contract: Permanent

About the Role

We’re looking for an experienced and passionate Regional Manager to join our Retail team at Company Shop Group.

As a Regional Manager, you’ll play a key role in driving the performance of our stores, developing our Store Managers and creating a consistent, high-performing retail experience across your region.

This is a role for someone who can lead from the front, inspire others and drive meaningful change. You’ll translate our Retail strategy into action, ensuring our stores deliver strong commercial results, excellent operational standards and an outstanding experience for our members.

You’ll be responsible for leading, coaching and developing Store Managers, building a strong leadership culture and ensuring our teams have the support, direction and accountability they need to succeed.

About us

Company Shop Group (CSG), part of Biffa are the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

What You’ll Be Doing:

• Lead & Develop People: Coach and develop Store Managers, build leadership capability and create a culture of accountability, ownership and continuous improvement.
• Drive Commercial Performance: Take ownership of regional KPIs, including sales, productivity, payroll, waste and audit performance, identifying opportunities to improve results.
• Deliver Operational Excellence: Ensure stores operate safely, legally and consistently in line with Company Shop Group standards, policies and procedures.
• Champion Our Members: Drive a consistently excellent member experience, using feedback and local insight to identify opportunities for improvement.
• Lead Change & Improvement: Translate Retail strategy into clear regional plans, challenge existing ways of working and embed business change effectively.
• Build Strong Relationships: Work collaboratively with central functions and key stakeholders to support regional performance and deliver wider business priorities.
• Plan for the Future: Lead succession planning, talent development and workforce planning to strengthen our retail leadership team.

Requirements

What we're looking for?

We’re looking for a confident, commercially focused and people-led retail leader who can make a real difference across our stores.

You’ll bring:

• Proven experience in a regional, area or senior multi-site retail leadership role.
• Strong commercial understanding and experience delivering against KPIs and business targets.
• A track record of leading, coaching and developing Store Managers and leadership teams.
• The ability to hold people accountable while providing the support and challenge needed to achieve results.
• Strong operational, compliance and health and safety awareness.
• Experience leading change, driving continuous improvement and embedding consistent standards.
• Excellent communication and stakeholder management skills.
• The confidence to make decisions, identify risks and take action when performance or standards fall below expectations.
• We require a passionate leader who can demonstrate experience of managing large teams with the ability to motivate and engage colleagues to drive the business forward.
• You must have the ability to think strategically.
• Be innovative and analytical with the ability to use logic, as well imagination to make sense of a situation to come up with the best solution.
• The ability to build cross functional relationships.
• Be committed, forward thinking and proactive with the ability to drive and deliver.
• Energetic, flexible, and willing to travel including the possibility of overnight stays.

Most importantly, you’ll be someone who takes ownership, builds strong relationships and is passionate about developing people and delivering great results.

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees.
• 10% CSG colleague discount
• Doctor care Anywhere
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday!
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, Skoup skip hire, too good to go bags
• Medicash
• Simply Health Dental Plan
• Eye tests
• Contributory pension scheme with Life Assurance.
• Octopus EV Scheme
• Holiday purchase scheme
• Charitable giving

PLUS Family friendly benefits.

Salary: £60k plus Company car

Hours: 40 hours per week, core hours 8:00am-4:30pm however flexibility is required as stores operate a variety of hours mainly 6am -11pm

Why Join Company Shop Group?

At Company Shop Group, we’re passionate about making a difference. We bring surplus food and products back into the community through our unique retail model, helping to reduce waste and make a positive impact.

As a Regional Manager, you’ll have the opportunity to play a key role in our continued growth, supporting our stores, developing our people and helping shape the future of our Retail business.

If you’re ready to take the next step in your retail leadership career and make a real impact across a region, we’d love to hear from you.

Our Commitment

Company Shop Group is committed to creating an inclusive and supportive workplace where everyone feels valued, respected and empowered to succeed.

CLOSING DATE FOR THIS VACANCY

27th September 2026