Retail Project Coordinator

RETAIL PROJECT COORDINATOR

Job Outline
Department: Retail - GSU
Reports to: Head of Retail
Based: Hybrid working model with a combination of in-office Theale/Reading, London Store and remote work. Some international travel may be required to support Store-in-Store expansions and direct flagship store openings.

The Company
Roland Europe Group Ltd
Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. You'll be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone.

At Roland, you will find a friendly, down-to-earth atmosphere. You'll work for a company with global activities, but it doesn't feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves. If you also have a passion for Roland, our products or music in general, you might just be our perfect match.

The Position
The Retail Project Coordinator will play a pivotal role in supporting the Head of Retail in managing day-to-day operational tasks, analysing sales data and KPIs, and assisting with a wide range of retail projects. Roland Retail is a fast paced and growing department within Roland Corporation. This role will focus on driving the expansion of Roland’s global D2C Strategy and Store-in-Store model. The ideal candidate will have excellent organizational, analytical, and communication skills, with a passion for retail and project management.

This position offers an exciting opportunity to contribute to the growth and innovation of a global musical instrument brand. The Retail Project Coordinator will play a key role in shaping the future of the retail network and elevating the customer experience.

Key Responsibilities
Operational Support

• Assist the Head of Retail with daily administrative and operational tasks to ensure smooth retail operations.
• Coordinate with Roland store in stores and Roland Direct Stores around the world to ensure alignment with retail objectives and processes.
• Prepare regular reports and updates for internal and external stakeholders.

Data Analysis and Reporting

• Collate and analyse sales data, customer engagement metrics, and other KPIs to provide actionable insights.
• Create presentations and dashboards to communicate performance results effectively.

Project Management

• Support the expansion of Roland Store-in-Store concept by coordinating logistics, timelines, and communications between international teams.
• Play a key role in planning and executing the opening of the direct flagship stores across the world, ensuring all milestones are met.
• Liaise with internal teams and external partners (designers, contractors, suppliers) to ensure project deliverables are on time and within budget.

Communication and Collaboration

• Act as a central point of contact between the Head of Retail, Store in Store teams, and other departments.
• Facilitate effective communication across teams to support the execution of projects and initiatives.
• Manage project documentation, ensuring all information is up to date and accessible.

Essential Skills
EXPERIENCE, SKILLS & QUALIFICATIONS REQUIRED:

• Strong organisational and time-management skills with the ability to multitask and prioritise.
• Analytical mindset with the ability to interpret sales data and KPIs.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with project management tools (e.g., Monday.com, Trello, Asana).

Preferred Experience

• Experience in a retail environment, in relatable sector.
• Previous involvement in project coordination, store openings, or retail expansion.
• Familiarity visualising data for management and stakeholders.

Key Attributes

• Proactive and self-motivated with a strong attention to detail.
• Collaborative team player with the ability to build relationships across teams.
• Passionate about retail and the customer experience.
• Adaptable and flexible to work in a dynamic, fast-paced environment, which may include working outside of typical UK hours, to align with international partners.

Performance Indicators

• Timeliness and accuracy of reports and project updates.
• Successful execution of retail expansion, including Store-in-Store and flagship store opening.
• Improved efficiency in retail operations.
• Positive feedback from internal and external stakeholders.

The Package

• Competitive benefits package