Retail program manager, Program manager- Used cars, New cars

Michael Page; Addlestone; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a program manager in the auto finance sector located in Addlestone, United Kingdom. The successful candidate will have 10-12 years of experience in program management, particularly in the passenger vehicle financing industry. Key responsibilities include strategic planning, market analysis, and managing product lifecycles. Candidates should possess an MBA and strong skills in stakeholder management and process improvement. This role offers lucrative compensation and the chance to work with a prominent organization.

Benefits

Lucrative compensation

Chance to work with a leading global organization

Qualifications

• 10-12 years in program/project management within the passenger vehicle or auto finance industry.
• Strong understanding of auto loan products, including new cars, used cars, and EV financing.
• Proven ability in strategic planning, market analysis, and product/program design.

Responsibilities

• Define the program vision and goals for market share for specific loan types.
• Analyze market trends and customer demand to identify opportunities.
• Manage the lifecycle of auto loan products from conception to closure.

Skills

Strategic planning

Market analysis

Product/program design

Cross-functional coordination

Stakeholder management

Process improvement

Education

MBA (preferably in Finance, Marketing, or Strategy)

Job description

• Chance to work with a leading global organization in the market
• Lucrative compensation

About Our Client

Captive Finance NBFC / Wholesale Automobile Lending Organization

Job Description

• Strategic Planning : Defining the program vision and goals ( market share for specific loan types like new or used cars) that support the organization's long-term objectives.
• Market Analysis : Analyzing market trends, competitor offerings, and customer demand to identify opportunities for new loan products or improvements to existing ones
• Product / Program Design : Structuring loan programs, defining terms interest rates, down payment requirements, and eligibility criteria tailored to different customer segments (, new cars, used cars, electric vehicles-Cars)
• Portfolio Performance Monitoring : Tracking key performance indicators (KPIs) defined in the Program parameters
• Sales and Distribution Channel Management : Collaborating with sales teams, dealerships, and third-party intermediaries to drive loan origination volume and ensure a smooth operation.
• Product Development & Implementation : Managing the lifecycle of auto loan products, including digital journeys, new feature builds, and offer implementation, from conception to closure.
• Cross-Functional Coordination : Acting as a central hub to ensure seamless cooperation across various departments such as Business, Technology, Operations, Risk, Credit Policy, Marketing, and Sales.
• Stakeholder Engagement : Serving as the primary liaison between project teams, senior leadership, external vendors, and clients, managing expectations and communication throughout the program life cycle.
• Process Improvement : Continuously evaluating and enhancing existing processes and workflows to improve efficiency, effectiveness, and the overall customer experience.

The Successful Applicant

Experience & Domain Expertise

10-12 years in program / project management within the passenger vehicle or auto finance industry .

Strong understanding of auto loan products , including new cars, used cars, and EV financing .

Experience managing product lifecycles, digital journeys, and portfolio performance monitoring .

Skills & Competencies

Proven ability in strategic planning , market analysis, and product / program design.

Strong cross-functional coordination , able to collaborate with Sales, Risk, Credit, Technology, Operations, and Marketing teams.

Experience in stakeholder management , serving as the primary liaison for leadership, vendors, and clients.

Track record in process improvement , efficiency optimization, and customer experience enhancement.

Education :
MBA (preferably in Finance, Marketing, or Strategy).

Behavioral Traits

Analytical and data-driven , with the ability to translate insights into actionable program decisions.

Problem solver and influencer , capable of driving alignment across multiple stakeholders.

Comfortable in a high-growth, dynamic environment .