Retail Parts Advisor Apprenticeship

Group 1 Automotive UK; Liverpool; On-site; GBP 12,000 - 18,000; Full time

Job summary

Join a prestigious automotive company as a Retail (Parts) Advisor Apprentice, where you'll develop key skills in customer relations, stock management, and business development. This apprenticeship offers a valuable pathway into the automotive sector with training provided at the Mercedes-Benz Apprentice Academy, leading to a Level 3 qualification.

Qualifications

• Achieve a Level 3 Retail Team Leader qualification.
• Work collaboratively across various departments.
• Learn essential skills such as stock management and customer service.

Responsibilities

• Build and maintain relationships with customers.
• Process warranty claims and payments.
• Manage stock control and logistics.

Skills

Customer Relationship Management

Stock Control

Business Development

Marketing

Logistics Management

Education

Level 3 Retail Team Leader Qualification

Job description

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Completing An Apprenticeship Is Just The Start Of Your Career At Mercedes-Benz. Examples Of Some Career Paths Our Graduates Have Taken Are

• Maintenance, System and Diagnostic Technicians
• Service Team Leader
• Service Manager
• After Sales Manager
  
  

The Role Of a Retail (Parts) Advisor Apprentice

• Building and maintaining relationships with internal and external customers both in person and over the phone
• Developing relationships with other departments
• Preparing orders
• Meeting deadlines
• Stock control/Management
• Processing Warranty Claims and Payment
• Identifying Parts
• Business development/ Planning
• Marketing and Visual Merchandising
• Forecasting and Budgeting
• Managing logistics including organising and arranging deliveries
  
  

You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.

Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.

Monday to Friday, between 9.00am to 5.00pm.