Retail Partnership Field Manager

The Entertainer; Swansea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading toy retailer in South Wales is seeking a Field Operations Manager to support toy-selling operations within multiple retail partners. The role involves maintaining merchandising standards and building strong relationships with concession teams to drive performance. The ideal candidate will have retail management experience and be skilled in visual merchandising. Benefits include generous holiday allowances and a toy discount.

Benefits

Birthday Leave plus 33 days of holiday

Annual profit share

Retail Trust & Virtual GP

Flexible access to your pay

Generous toy discount

Enhanced maternity and paternity pay

High Street and leisure discounts

Life Cover

Qualifications

• Full UK driving licence with a minimum of 12 months driving experience.
• At least one year's experience in a retail store management or field operational role.
• Field or cluster experience helpful, but not essential.

Responsibilities

• Support implementation and maintain company merchandising and pricing standards.
• Build strong relationships with concession teams, including management and staffing partners.
• Help develop the toy-selling skills of the concession teams.

Skills

Visual merchandising skills

Strong commercial decision making

Building relationships

Influential and persuasive communication

Job description

Working in a designated geographical area around South Wales, you will be responsible for helping to support our toy selling operation in multiple retail partner concession spaces, including Tesco and Matalan. A typical week will involve visiting multiple sites, helping to deliver excellent standards and execution in our toy selling spaces. Reporting to the Area Manager, you will need to be a confident and hands-on individual who is comfortable travelling to and working in different locations.

You will represent The Entertainer, ensuring that the partnership concessions are merchandised and priced to our company standards. You will be commercially astute and able to engage with the partner's store and management team to drive trading performance. In addition, you will be organised, thorough, and able to maximise the impact of your visits for the benefit of both our concession partners and The Entertainer.

As a representative of the business, you will embody our company values and be skilled in building good working relationships with our concession and staffing partners.

Key Responsibilities:

• Support implementation and maintain company merchandising and pricing standards.
• Ensure all internal communications are understood and instructions are completed in relevant timescales.
• Build strong relationships with concession teams, including management and staffing partners.
• Help develop the toy-selling skills of the concession teams and staffing partners to maximise trading performance.
• Support the concessions and staffing partners in resolving The Entertainer operational and system issues.

Requirements:

• Full UK driving licence with a minimum of 12 months driving experience.
• At least one year's experience in a retail store management or field operational role.
• Excellent visual merchandising skills.
• A track record of strong commercial decision making.
• Influential and persuasive, with the ability to build strong working relationships with internal and external stakeholders.
• Field or cluster experience helpful, but not essential.

Benefits:

• Birthday Leave plus 33 days of holiday (including Bank Holidays).
• Annual profit share.
• Retail Trust & Virtual GP.
• Pension salary sacrifice.
• Flexible access to your pay.
• Generous toy discount.
• Enhanced maternity and paternity pay.
• High Street and leisure discounts.
• Salary sacrifice cycle purchase scheme.
• Life Cover.