Retail Optical Assistant

Vision Express; Stratford-upon-Avon; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Frame allowance

33 days holiday with buy/sell

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Résumé du poste

Vision Express is recruiting a Retail Optical Assistant to deliver confident customer service and product advice while working with premium eyewear and med-tech innovations. You’ll adjust frames, assist with fittings, and support pre-screening eye tests using advanced optical technology.

You’ll join a team at a leading optical retailer backed by EssilorLuxottica, enjoying generous benefits, 33 days holiday, and opportunities to grow within a global vision-focused group.

Qualifications

• Customer-facing experience in retail eyewear
• Ability to adjust frames and assist with fittings
• Comfortable with digital tools and technology
• Strong communication and listening skills

Responsabilités

• Provide confident personalised customer service and product guidance
• Learn to adjust frames, assist with fittings, and perform minor repairs
• Support pre-screening eye tests using the latest optical technology
• Help keep the store running smoothly with admin and support tasks

Connaissances

Customer service

Product advice

Digital tools

Team player

Communication

Description du poste

Retail Optical Assistant - Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail?