Retail Optical Assistant

Vision Express; Penicuik; Presencial; GBP 19.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Frames allowance

Holiday leave 33 days

Discounts for family & friends

Free eye tests

Wellbeing support

OneSight Foundation involvement

Descripción de la vacante

Vision Express is seeking an Optical Assistant to join our retail optical team in Penicuik. You will deliver confident customer service, advise on eyewear products, help with fittings, and support pre-screening eye tests using the latest optical tech.

Join a growing med-tech business backed by EssilorLuxottica. Benefits include a frames allowance, generous holiday, discounts, and wellbeing support as you grow your career in optical retail.

Formación

• Confidently engage with customers and recommend products.
• Passion for eyewear, style and tech.
• Good communicator who listens to customer needs.

Responsabilidades

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Conocimientos

Customer service

Eyewear enthusiasm

Digital tools

Team player

Descripción del empleo

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail?