Retail Optical Assistant

David Clulow; Guildford; Híbrido; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Frame allowance

Family & friends discounts + free eye-

Descripción de la vacante

David Clulow Opticians is hiring a Full-time Optical Assistant in Guildford. You will welcome customers, understand needs, and guide them through our curated designer eyewear while learning fittings and care for luxury eyewear.

Training in optical processes and premium service will be provided. The role offers ongoing development, staff discounts for friends and family, free eye tests, and the chance to contribute to OneSight Foundation.

Formación

• Experience in customer-facing role preferred but not required.

Responsabilidades

• Deliver an exceptional customer experience and guide customers through luxury eyewear selection.
• Support fittings and adjustments for designer frames and lenses.
• Assist in eye care processes using advanced testing technologies.
• Maintain high store standards and efficient daily operations.

Conocimientos

Customer service

Communication

Attention to detail

Team player

Herramientas

POS system

Descripción del empleo

At David Clulow Opticians, eye care is personal, stylish and meticulous. Since 1962, we’ve built an enviable reputation for premium optical care, contemporary designer eyewear and exceptional customer service. Our customers come to us not just to see better - but to look and feel their best. With over 40 stores across the UK, alongside prestigious concessions in Harrods, Selfridges and leading department stores, David Clulow is a destination for discerning customers who value expertise, quality and style.

What you’ll do

• Deliver an exceptional customer experience – welcome customers, understand their needs and guide them through our carefully curated selection of designer frames and lenses.
• Support fittings and adjustments – learn how to fit, adjust and care for luxury eyewear, ensuring every customer leaves perfectly satisfied.
• Assist in high-quality eye care – support pre-screening and optical processes using advanced testing technologies.
• Maintain impeccable standards – support daily store operations, visual standards and administration in a refined retail environment.

What you’ll get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• Ongoing development and training in optical knowledge, luxury service and eyewear styling.
• Family & friends discounts + free eye tests.
• The chance to change lives through the OneSight Foundation.

Earn More at David Clulow Opticians

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.

What we’re looking for

• A confident, warm communicator who enjoys helping customers make considered choices.
• A calm, professional approach with great attention to detail.
• A genuine interest in fashion, luxury eyewear and customer service.
• A team player who contributes to a welcoming, inclusive and high-performing store environment.
• No optical experience required - just pride in your work and a desire to learn.