Retail Optical Assistant

Vision Express; East Midlands; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Frames allowance

Holiday with buy/sell option

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Descripción de la vacante

Vision Express is seeking a Retail Optical Assistant to join our network of UK stores. You will deliver confident, personalised customer service and product advice, while learning to adjust frames, assist with fittings and minor repairs.

You’ll support pre-screening eye tests using the latest optical technology and help keep the store running smoothly with essential admin tasks. This role suits a team player who loves eyewear and enjoys using digital tools.

Formación

• Experience in customer-facing retail environments is a plus.
• Interest in eyewear and med-tech.
• Ability to learn new software and devices.

Responsabilidades

• Deliver personalised customer service and product advice.
• Adjust frames, assist with fittings, and minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Conocimientos

Customer service

Communication

Team player

Digital tools

Herramientas

Frame fitting tools

Descripción del empleo

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail?