Retail Ops: Customer Assistant (Stock & Deliveries)

MARKS&SPENCER; Douglas; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations. This role is physically demanding and high‑intensity, ensuring our stores run smoothly. You'll handle stock, deliveries and backstage tasks to keep shelves full and ready for customers.

You must be fast, accurate and digitally confident to track deliveries and manage stock. Flexibility across the wider store and a team‑oriented approach are essential to meet the pace and demands of retail.

Qualifications

• Under 18 prohibited due to health and safety rules.
• Experience with stock and deliveries is advantageous.
• Comfort with fast-paced, retail environments.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked.
• Support behind-the-scenes operations to ensure availability.
• Collaborate with store teams to maintain pace and accuracy.
• Flexible across store areas to meet demand.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations. This role is physically demanding and high‑intensity, ensuring our stores run smoothly. You'll handle stock, deliveries and backstage tasks to keep shelves full and ready for customers.

You must be fast, accurate and digitally confident to track deliveries and manage stock. Flexibility across the wider store and a team‑oriented approach are essential to meet the pace and demands of retail.