Retail Operations & Talent Leader

Abercrombie & Fitch Spain, SL; Renfrew; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Indefinite contracts

Merchandise discount

Medical insurance

Life insurance

Disability insurance

Training development

Career advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in the UK to drive sales through customer service excellence and strategic operations.

The role combines business oversight, talent leadership, and creative styling to elevate store performance and brand experience. Responsibilities include supervising staff, managing opening/closing routines, scheduling, payroll, and ensuring optimal product knowledge, displays, and omni-channel fulfillment.

Qualifications

• Bachelor's degree or one year supervisory experience in a customer-facing role.
• Fluency in English.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Fluency in English

Supervisory experience

Customer focus

Education

Bachelor's Degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager in the UK to drive sales through customer service excellence and strategic operations.

The role combines business oversight, talent leadership, and creative styling to elevate store performance and brand experience. Responsibilities include supervising staff, managing opening/closing routines, scheduling, payroll, and ensuring optimal product knowledge, displays, and omni-channel fulfillment.