Retail Operations Supervisor (Hiring Immediately)

JR United Kingdom; York; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Retail Operations Supervisor in York. The role involves managing store operations, leading a team, and ensuring excellent customer service. Competitive salary and benefits are offered, along with opportunities for training and progression.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Additional perks

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication skills.
• Strong time management, delegation, and problem-solving abilities.

Responsibilities

• Manage the store independently in the absence of the Store Manager.
• Lead and inspire the team using Leadership & Company Principles.
• Ensure compliance with Health and Safety laws and standards.

Skills

Leadership

Communication

Time Management

Problem Solving

Customer Service

Job description

Retail Operations Supervisor (Hiring Immediately), York

Client: Lidl

Location: York

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 21.05.2025

Expiry Date: 05.07.2025

Job Description:

Summary

• £36,000 - £44,500 per annum
• 30-35 days’ holiday (pro rata)
• 10% in-store discount
• Pension scheme

Everyone who works at Lidl brings something unique to the table, but we also have a whole lot in common. We’re resilient, confident, and trusted leaders—just like you. As a Deputy Store Manager, you’ll be calm and collected, engaging on the shop floor and behind the scenes. You’ll manage cash processes, monitor stock integrity, inspire colleagues, and take ownership of the store in the absence of the Store Manager.

In return, we offer a competitive salary, a benefits package supporting your well-being, and opportunities for progression with training to help you thrive and succeed in your career.

What you'll do

• Set a positive example for the team and customers
• Manage the store independently in the absence of the Store Manager
• Lead and inspire the team using our Leadership & Company Principles
• Check deliveries, manage the till area, and monitor KPIs
• Provide excellent customer service and handle queries
• Ensure compliance with Health and Safety laws and standards

What you'll need

• Experience leading and developing a team in a fast-paced environment
• Excellent communication skills
• Strong time management, delegation, and problem-solving abilities
• Confidence to support your team through every shift
• Pride in delivering outstanding customer service
• Ability to monitor, manage, and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Additional perks

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to grow in a fair, respectful, and inclusive environment. If you're ready to make a difference, apply now. Employment is conditional upon satisfactory references and, if requested, a DBS check.