Retail Operations Manager (Hiring Immediately)

ZipRecruiter; Consett; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company in the retail sector is seeking a Retail Shift Manager to oversee store operations and lead a team in a fast-paced environment. This role offers competitive pay, opportunities for progression, and a supportive benefits package. Join us to make a difference and thrive in your career.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Long service awards

Qualifications

• Experience leading a team in a busy environment.
• Ability to motivate and delegate tasks.
• Proactive approach to team development.

Responsibilities

• Motivate and support your team.
• Manage store operations in absence of senior staff.
• Ensure excellent customer service.

Skills

Team Leadership

Problem Solving

Customer Service

Job description

Job Description

Summary
£12.75 - £13.65 per hour | 35-hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised, and ready to go far. Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also enjoy the rewards of your hard work, including the opportunity to prove yourself as a leader and build your future career.

In return, we’ll offer a competitive hourly pay rate based on our pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts. Our benefits package is designed to support your well-being and life outside of Lidl. We’re committed to supporting our teams with big ambitions, offering plenty of opportunities for progression. With the right training, we’ll help you thrive in your role and succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Solve problems swiftly and delegate tasks effectively
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory, and stock management to ensure smooth shifts
• Provide excellent customer service to ensure a positive shopping experience

What you'll need

• Experience leading a team to achieve targets in a busy, fast-paced environment
• Ability to delegate tasks effectively and motivate your team
• Patience and a friendly manner, with the ability to stay calm in any situation
• Passion to be a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop and improve store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards
• And more benefits to support you

We value diversity, equity, and welcome applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to make a difference, apply now. Please note that employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.