Retail Operations Manager

Emmaus; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A social enterprise in the United Kingdom is seeking a Retail Operations Manager to enhance operational effectiveness and drive sales growth. The ideal candidate will have strong retail management experience and a passion for social impact. Responsibilities include overseeing retail operations, managing logistics, and developing a diverse team. This position offers a unique opportunity to make a meaningful difference in the lives of people affected by homelessness.

Qualifications

• Strong background in retail operations is essential.
• Energetic with enthusiasm for managing people.
• Ability to recruit and develop a diverse team.

Responsibilities

• Take full ownership of retail operations.
• Drive sales growth and manage logistics.
• Enhance customer experience and operational excellence.

Skills

Retail operations management

Team leadership

Sales growth strategies

Logistics management

Organizational skills

Collaborative teamwork

Job description

We're seeking a Retail Operations Manager to ensure the effective and efficient day to day running of our social enterprise.

The ideal candidate will have a strong background in retail operations and a passion for making a difference in the lives of people experiencing homelessness and social isolation.

About the Role

Emmaus Hertfordshire is a homelessness charity with a difference. We don’t just offer people a bed for the night. We provide a home for as long as it’s needed, meaningful work and a sense of belonging.

We're looking for an organised and energetic Retail Operations Manager to join our team and help build resilience and operational excellence. This is an exciting opportunity to be a driving force in our growth and development.

Responsibilities

You will take full ownership of Emmaus Hertfordshire’s retail operations with an opportunity to really make this role your own. You will be instrumental in driving sales growth, managing logistics and enhancing the customer experience.

Requirements

• You are a naturally energetic person with enthusiasm for managing and empowering people.
• You have a true love for retail with a commercial mindset and excellent organisational skills.
• You know how to recruit and develop a team of volunteers, and have an ability to work collaboratively with a diverse team.
• Above all, you are keen to take on a new challenge and passionate about the work of Emmaus.

We are facing diverse problems and need diverse people to tackle them. As an equal opportunities employer, we are committed to diversity and inclusion and as such are keen to receive applications from all backgrounds.