Retail Operations Executive 6 months Fixed Term

PUIG; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

PUIG is seeking a dynamic Retail Operations Executive in London for a 6-month fixed term contract. This role supports Global Retail Operations through project coordination, ensuring operational excellence, and enhancing the client experience in a creative and international work environment.

Benefits

Learning and development opportunities

Competitive compensation & benefits

Qualifications

• Experience in a retail operations environment, ideally global.
• Strong organization and time management capabilities.
• Proficient in Microsoft Office and potentially SAP or Oracle.

Responsibilities

• Provide operational support and coordinate projects.
• Support new store openings and system development.
• Maintain accurate records and enhance client experience.

Skills

Project coordination

Administration

Communication

Organizational skills

Data interpretation

Tools

Microsoft Office

SAP

Oracle Store

Job description

The Opportunity

We are seeking a dynamic Retail Operations Executive to join our Global Retail Operations team, based in London on a 6-month fixed term contract.

Our team mission is to drive operational excellence and best practices through innovative retail operations and best-in-class omni-channel technology, services, and support. We strive to support our retail stores teams deliver exceptional consumer experiences.

Ensuring consistent administration excellence and coordinating projects the successful candidate will play a vital role in supporting team activity and projects including new store openings, system developments, and retail operations process improvements across our global retail network.

What you'll get to do

RESPONSIBILITIES:

• Provide administrative and operational support to the Global Retail Operations team, coordinating tasks and ensuring standardised approach to activities
• Act as project coordinator for initiatives such as new store openings and system implementation; you will coordinate multiple projects simultaneously, and track progress for timely execution
• Support process development to enhance client experience
• Maintain accurate records and data, including updating materials and resources for retail operations processes and systems
• Communicate effectively within the wider Global Retail teams and internal retail stakeholders
• Build and maintain strong relationships within the team and retail stakeholders
• Provide flexible support to the team to ensure smooth operations and successful outcomes
• Assist with ad hoc projects and team activities as needed

We'd love to meet you if you have

• Proven experience in a retail operations environment ideally within a global or international landscape
• A background in beauty, fashion or luxury retail sectors
• Strong administration and project coordination skills
• Experience working in a fast-paced, multi-stakeholder environment
• Consumer centric mindset, with attention to detail and accuracy
• Proactive adaptable and solutions orientated
• Excellent communication and interpersonal skills
• Confident engaging with stakeholders at all levels
• Strong organizational and time management capabilities
• Analytical mindset with data interpretation skills
• Proficient in Microsoft Office, experience with SAP or Oracle Store is a plus
• Spanish or other additional languages desirable

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package