Retail Operations Directors Executive Assistant

Listers Group; Metropolitan Borough of Solihull; On-site; GBP 32,000 - 37,000; Full time

Job summary

Join a leading family-owned automotive retailer as an Executive Assistant within our Group Retail Operations. This diverse role involves providing comprehensive administrative support, managing busy schedules and communications, and contributing to organizational success. We offer competitive salary packages and numerous benefits for our dedicated staff.

Benefits

33 days holiday including bank holidays

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas, and holidays

Long service and loyalty incentives

In-house, manufacturer, and professional qualifications

Free/on-site parking

Company events

Qualifications

• Details-oriented and able to handle confidential information.
• Self-motivated with the ability to work independently.
• Experience managing diverse tasks and priorities.

Responsibilities

• Provide full administrative support to the Head of Finance and managers.
• Manage diaries, organize training, and schedule appointments.
• Coordinate responses to complaints and handle confidential inquiries.

Skills

Organizational skills

Communication

Time management

Interpersonal skills

Education

Relevant experience in a similar role

Tools

Word

Excel

Outlook

PowerPoint

Job description

Job Introduction

Group Retail Operations Directors Executive Assistant

We are currently recruiting for an Executive Assistant to provide administrative support to our Group Retail Operations Director.

The hours of work are flexible, but we are looking for somebody who can commit to 8.30am/9.00am - 4.30/5.00pm, Monday to Friday. This role is based on-site in Shirley, Solihull, with some travel to our dealerships as required.

Basic salary up to £32,000, with an OTE of up to £37,000 plus benefits.

This busy and varied role involves diary management, correspondence, calls, travel arrangements, handling confidential information, minute-taking, meetings, and ad-hoc admin tasks.

Role and Responsibilities

• Provide full administrative support to the Head of Finance & Value-Added Products and Sales Developments Managers.
• Manage diaries, organise training, and schedule appointments.
• Plan ahead to meet deadlines and business requirements.
• Coordinate and compile responses to unregulated complaints from manufacturers and finance providers.
• Handle confidential calls, inquiries, and requests internally and externally.
• Manage incoming emails, post, and correspondence.
• Organise and attend meetings, taking minutes.
• Prepare monthly reports and paperwork for meetings and manufacturers.
• Perform ad-hoc admin duties to support the managers.

About You

The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. You should be comfortable working in a professional and confidential environment.

• Relevant experience in a similar role.
• Ability to remain calm and tactful under pressure.
• Act with integrity and humility.
• Build strong relationships across all levels.
• Self-motivated and able to work independently.
• Strong communication, time management, and interpersonal skills.
• Attention to detail and organizational skills.
• Proficiency in Word, Excel, Outlook, and PowerPoint.

What We Offer

• 33 days holiday including bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Discounts on retailers, restaurants, cinemas, and holidays through Listers Benefits
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer, and professional qualifications
• Free/on-site parking
• Company events

Why Listers?

Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team of over two and a half thousand dedicated employees. We represent some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees' growth and aspirations, offering a rewarding career in the motor trade. Join us today or explore opportunities through our Talent Bank.