Retail Merchandiser

Expd8 Limited; Newbottle; On-site; GBP 12,000 - 18,000; Part time

Job summary

eXPD8 is seeking a Retail Merchandiser based in the Houghton Le Spring area, joining a field-based merchandising team for iconic brands. You’ll work across stores and categories, with flexible start times and ad hoc visits while representing top retailers.

You’ll move products on shelves, set up promotions, and ensure standards are followed. A company tablet and a valid UK driving licence are assets for this role.

Qualifications

• Experience or passion for merchandising and retail.
• Excellent communication and interpersonal skills.
• Ability to work independently to meet deadlines.

Responsibilities

• Adhere to merchandising standards and store policies.
• Arrange and replenish products to maximise visibility.
• Set up promotions and point-of-sale displays.
• Maintain good relationships with store colleagues and managers.
• Provide timely feedback to client account teams via the feedback app.

Skills

Merchandising

Communication

Own initiative

Manual handling

Driving licence (bonus)

Tools

Company tablet

Job description

If so, at eXPD8, we're looking for a Retail Merchandiser based in the Houghton Le Spring area. You'll be an integral part of a field-based retail merchandising team, working on behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

About the role:

This role will be work across a variety of categories including: Books, Haircare, Bank, Telecoms, Cosmetics and more....

Confirmed working days/hours:

Monday. 2 hours & 45 minutes (flexible start time)
Thursday: week 1 (2.5 hours), week 2 (08:00 - 10:00)
Friday: 3 hours & 45 minutes (bi weekly, flexible start time)
Plus ad hoc work as interested and agreed!

How you'll deliver excellence:

• Compliance and Standards
• You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
• You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
• Product Placement and Replenishment
• You'll arrange and organise products on shelves and displays to maximise visibility and appeal.
• Promotional and Point of Sale Setup
• You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
• Strong communication and relationship building
• You'll build and maintain good working relationships with instore colleagues, particularly department and store managers.
• You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving licence and access to a car is a bonus

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.