Retail Merchandiser

eXPD8 Ltd.; Crawley; On-site; GBP 4,900 - 6,000; Part time

Benefits offered by this job

Flexible holiday and pay

GroceryAid access

eXPD8 Rewards

PAYM8 wage access

Unlimited refer a friend

Job summary

eXPD8 Ltd. is seeking a Retail Merchandiser in Crawley to join our field-based team working mainly with Primark stores. You’ll set up fixtures, stock shelves and create eye-catching displays across assigned locations, ensuring promotions are visible and planograms followed.

You’ll work 12 hours per week on set mornings (Tuesdays, Thursdays and Fridays 6:00–10:00) with ad hoc shifts. A full UK driving license and access to a car are required, plus comfortable use of a company tablet for briefs.

Qualifications

• Experience or passion for merchandising, retail and/or customer service.
• Excellent communication and interpersonal skills.
• Ownership of work within timeframes using initiative.
• Pride in delivering high standards and service for clients.
• Comfort with manual handling to move stock from warehouse to shopfloor.
• Willing to accept home deliveries of POS or stock items for some visits (paid extra).
• Confident using a company tablet to download briefs, take photos, and answer questions.

Responsibilities

• Set up fixtures and ensure shelves are well-stocked and visually appealing.
• Arrange products on shelves and displays to maximise visibility.
• Set up promotional displays and signage to communicate prices and offers.
• Follow merchandising standards and planograms for consistency.
• Build and maintain good relationships with store colleagues and managers.
• Provide feedback to client teams via the feedback application.

Skills

Merchandising

Retail

Customer service

Communication

Initiative

Time management

Tools

Tablet

Job description

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye‑catching displays? Do you have an eye for detail?

If so at eXPD8, we're looking for a Retail Merchandiser based in Primark Crawley New in the RH10 1FP area. You'll be an integral part of a field‑based retail merchandising team, working on behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well‑stocked.

About the role:

Confirmed working days/hours: 12 hors

• Tuesday 6:00am - 10:00am
• Thursday 6:00am - 10:00am
• Friday 6:00am - 10:00am
• Plus ad hoc work as interested and agreed!

Compliance and Standards

• You’ll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
• You’ll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.

Product Placement and Replenishment

• You’ll arrange and organise products on shelves and displays to maximise visibility and appeal.

Promotional and Point of Sale Setup

• You’ll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.

Strong communication and relationship building

• You’ll build and maintain good working relationships with instore colleagues, particularly department and store managers.
• You’ll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving license and access to a car is required

What makes us excellent:

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources