Retail Merchandiser

eXPD8 eXPD8 Ltd.; Lerwick; Remote; GBP 4,100 - 5,500; Full time

Benefits offered by this job

Flexible holiday and pay

GroceryAid access

Rewards program at eXPD8

PAYM8 wage access

Unlimited refer a friend scheme

Induction and training resources

Job summary

eXPD8 Ltd. in Lerwick is seeking a Retail Merchandiser to support multiple stores across the area. You’ll be part of a field-based team working on household name brands, with work opportunities across a variety of stores.

The role covers setting up fixtures, stocking shelves, and creating eye-catching displays, with 10 hours per week. You’ll use a company tablet, visit stores, and may perform ad hoc tasking. A full UK driving licence is a bonus.

Qualifications

• Experience of, or a passion for, merchandising, retail and/or customer service.
• Excellent communication and interpersonal skills.
• Thrives with ownership of own work within set time frames.
• Takes pride in delivering great standards and service for clients.
• Comfortable with manual handling and moving products.

Responsibilities

• Ensure fixtures are set up according to standards and guidelines.
• Arrange and replenish products to maximise visibility and appeal.
• Set up promotional displays and signage for prices, discounts and offers.
• Build and maintain good relationships with in-store colleagues and store managers.

Skills

Merchandising

Retail experience

Customer service

Communication skills

Initiative & ownership

Tools

Company tablet

Job description

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail?

If so, at eXPD8, we're looking for a Retail Merchandiser based in the Lerwick area. You'll be an integral part of a field-based retail merchandising team, working on behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked.

Interested in learning more? Read on below...

About the role:

This role will be work across a variety of categories including: Toys, gift cards, books

Confirmed working days/hours: 10 hours per week

Monday
Wednesday
Thursday
( flexible start times )

Plus ad hoc work as interested and agreed!

How you'll deliver excellence:

• Compliance and Standards
  • You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
  • You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
• Product Placement and Replenishment
  • You'll arrange and organise products on shelves and displays to maximise visibility and appeal.
• Promotional and Point of Sale Setup
  • You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
• Strong communication and relationship building
  • You'll build and maintain good working relationships with instore colleagues, particularly department and store managers.
  • You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving licence and access to a car is a bonus

What makes us excellent:

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources