Retail Media Sales & Planning Senior Manager

John Lewis plc; Greater London; Hybrid; GBP 56,000 - 89,000; Full time

Job summary

John Lewis Partnership is seeking a Senior Retail Media Sales & Planning Manager in London to lead a high-performing team, drive revenue growth, and balance brand spend with business goals. You will guide client relationships with top brand partners and agencies, using data-driven insights to deliver omnichannel media solutions.

The role requires a consultative leadership style, strong presentation skills, and a track record of exceeding targets across offline and online channels.

Qualifications

• Experience planning and selling retail media activation plans with measurable results.
• Consistent track record of meeting/exceeding revenue targets in consultative sales.
• Experience across online and offline channels with omnichannel strategies.
• Strong stakeholder management across senior leadership and teams.

Responsibilities

• Lead, coach and develop your team to maximise client relationships and revenue.
• Navigate complex multi-stakeholder environments to unlock new revenue streams.
• Oversee commercial forecasting and leverage data-driven insights for omnichannel media solutions.

Skills

Retail media

Sales

Account management

Omnichannel

Stakeholder management

Presentation skills

Team leadership

Tools

AdTech platforms

Job description

About the Role

We are recruiting a Senior Retail Media Sales & Planning Manager to serve as the strategic lead for their appointed category, holding overarching accountability for driving high-level revenue growth and balancing brand spend ambitions with broader business goals to deliver a "Win-Win-Win" for our company, clients, and customers. In this senior role, you will lead, coach, and empower a high-performing team to exceed targets, navigate complex multi-stakeholder environments to unlock new revenue streams. You will oversee commercial forecasting and role model expert client account management for some of our globally renowned brand partners. If you are a highly consultative leader, expert at leveraging data-driven insights to deliver market-leading omnichannel campaigns, we invite you to spearhead our category success.

Job Description Summary At a Glance

Salary - £55,500 - £88,500 Contract type - This position is a Secondment/Fixed Term Contract ending October 2027. Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. Alongside this we have also signalled a clear intent for Central teams to work 'more in person than not.' For the team, this means 3 days a week of in-person time but it is not a hard and fast rule requiring everyone to be in the office 3 days a week. Supplier visits, industry meetings, time in our shops and time in the office all contribute to this requirement. Location - London Interviews - We anticipate a 1 stage interview process w/c 19th October. Closing Date: October 14, 2026 Pay: £55,500.00 - £88,500.00 Annual Contract Type: Temporary Hours of Work: 35 hours per week, Mon-Fri Job Level: Partnership Level 6

What will you be doing?

You will lead, coach, and develop your team, empowering them to maximise their client relationships and exceed individual revenue targets. Your role is highly consultative; you will navigate complex, multi-stakeholder environments to unlock new revenue streams from high-value brand partners and agencies. Working closely with the Sales & Planning Lead, you will oversee commercial forecasting and ensure your team leverages data-driven insights to deliver market-leading omnichannel media solutions.

Essential skills/experience you’ll need

• Great experience working directly with brands and agencies to plan, develop, and sell retail media activation plans that deliver measurable results.
• Proven consultative media sales expertise with a strong track record of consistently meeting and exceeding individual and team revenue targets.
• Demonstrated experience across both online and offline channels, with a deep understanding of omnichannel media strategies.
• Exceptional stakeholder management skills, with the ability to influence and collaborate effectively vertically across senior leadership and horizontally across teams to achieve optimal business outcomes.
• Strong ability to manage and prioritise multiple competing business demands in a fast-paced environment.
• Proactive, self-motivated, and results-driven, with a genuine passion for media and retail innovation.
• Confident and articulate communicator, with excellent presentation skills that engage and persuade diverse audiences.
• A collaborative team player who thrives in matrix environments and builds strong, successful relationships across internal functions.

Desirable skills/experience you may have

• Data & Insights qualification (Dunnhunby Shop accreditation or similar)
• Experience selling onsite AdTech solutions including Sponsored Products.
• Experience managing direct reports and/or task management.
• Negotiation training experience (Scotworks or similar)

Where You'll Be Working

London Central Office, 1 Drummond Gate, London, , SW1V 2QQ

About the Partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undermined on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. It's this ownership model that makes the Partnership a very unique place to work.

Important points to note

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. At the John Lewis Partnership we're not just employees; we're co-owners, and that's why we're called Partners. Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes.