Retail Media Sales & Planning Manager

John Lewis & Partners; Greater London; Hybrid; GBP 47,000 - 74,000; Full time

Job summary

John Lewis & Partners in London is seeking a Retail Media Sales & Planning Manager to drive our omnichannel media portfolio and hit revenue targets. You will partner with senior leadership to win new business and craft data-driven campaigns for global brand partners.

This hybrid role blends strategic creativity with commercial acumen, delivering high-impact brand strategies while ensuring flawless execution and strong client engagement across channels.

Qualifications

• Experience working with brands and agencies to plan, develop, and sell retail media activation plans that deliver measurable results.
• Consultative media sales expertise with a track record of meeting and exceeding revenue targets.
• Experience across online and offline channels with a deep understanding of omnichannel media strategies.
• Exceptional stakeholder management with ability to influence senior leadership and cross-team collaboration.
• Ability to manage multiple competing business demands in a fast-paced environment.

Responsibilities

• Deepen client engagement and identify new business opportunities to achieve revenue targets.
• Collaborate with cross-functional teams to ensure flawless execution of campaigns.
• Design tailored campaigns that resonate with customers and drive measurable impact.

Skills

Retail media sales

Omnichannel strategy

Stakeholder management

Forecasting revenue

Presentation skills

Tools

AdTech platforms

Job description

About The Role

We are recruiting a Retail Media Sales & Planning Manager to champion our omnichannel portfolio, take accountability for media sales targets, and deliver high-impact, data-driven brand strategies. In this role, you will act as a trusted consultant to some of our globally renowned brand partners, designing tailored campaigns that resonate with customers and collaborating with cross-functional teams to ensure flawless execution. Working alongside senior leadership to unlock new business and deepen client engagement, you will combine strategic creativity with sharp commercial acumen to shape the future of our retail media proposition.

At a Glance

• Salary - £47,000 - £73,500
• Contract type - This position is a Secondment/Fixed Term Contract ending August 2027.
• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. Alongside this we have also signalled a clear intent for Central teams to work 'more in person than not.' For the team, this means 3 days a week of in-person time but it is not a hard and fast rule requiring everyone to be in the office 3 days a week. Supplier visits, industry meetings, time in our shops and time in the office all contribute to this requirement.
• Location - London
• Interviews - We anticipate a 1 stage interview process w/c 19th October.

What will you be doing?

You will work closely with your Senior Manager to deepen client engagement, identify new business opportunities to achieve revenue targets.

This role demands commercial acumen, creativity, and a passion for the evolving retail media landscape.

Essential Skills/experience You'll Need

• Great experience working directly with brands and agencies to plan, develop, and sell retail media activation plans that deliver measurable results.
• Proven consultative media sales expertise with a strong track record of consistently meeting and exceeding individual and team revenue targets.
• Demonstrated experience across both online and offline channels, with a deep understanding of omnichannel media strategies.
• Exceptional stakeholder management skills, with the ability to influence and collaborate effectively vertically across senior leadership and horizontally across teams to achieve optimal business outcomes.
• Strong ability to manage and prioritise multiple competing business demands in a fast-paced environment.
• Proactive, self-motivated, and results-driven, with a genuine passion for media and retail innovation.
• Confident and articulate communicator, with excellent presentation skills that engage and persuade diverse audiences.
• A collaborative team player who thrives in matrix environments and builds strong, successful relationships across internal functions.

Desirable Skills/experience You May Have

• Experience selling onsite AdTech solutions including Sponsored Products.
• Experience managing direct reports and/or task management.
• Experience working within a media agency.

About The Partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.