Retail Media Account Manager

Publicis Groupe; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Publicis Groupe seeks a Retail Media Account Manager in London to lead media campaign activations. This role requires strong client management skills and the ability to develop effective strategies for high-profile accounts within the retail sector. You will work in a dynamic environment with notable clients, ensuring success through innovative approaches to media marketing.

Benefits

Flexible working options

Reflection days for well-being

Comprehensive family-friendly policies

Local discounts for employees

Qualifications

• Hands-on experience in a retail media environment.
• Good understanding of digital media channels and consumer behavior.
• Excellent presentation skills for managing stakeholders.

Responsibilities

• Oversee day-to-day retail media campaigns and enhance client communication.
• Develop and execute strategies to grow client accounts.
• Collaborate with multiple teams to create integrated marketing strategies.

Skills

Client management

Performance optimization

Communication

Retail readiness

Education

Experience with Amazon Advertising

Experience with Epsilon Retail Media

Experience managing large accounts

Tools

Criteo

Citrus

Job description

Company Description

With a history that dates back over 80 years, Starcomis a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,Media Week's Agency of the Year 2023!

Job Description

AsRetail Media Account Managerwith our Publicis Commerce team working on a tech giant that creates innovative devices that power how we live, work, and connect every day .

You'll oversee and optimise retail media campaign activations for our clients across all platforms. We're seeking a candidate with strong performance and optimisation skills, excellent client management, and the ability to develop and lead effective Retail Media strategies. If you're experienced and ready to enhance our team, this role is an opportunity you don't want to miss!

Responsibilities

• Ensure the delivery of day-to-day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media or Criteo, adhering to agency best practices and driving eCommerce success for clients.
• Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service.
• Develop and execute client account growth strategies and analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively.
• Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies.
• Manage finance reconciliations and ensure smooth billing processes for client accounts.
• Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary.
• Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising.
• Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury’s, Tesco, and others, to explore collaboration opportunities and industry trends.

Qualifications

We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector

• Hands-on experience with Amazon Advertising, Epsilon Retail Media, Citrus or Criteo and experience managing large accounts ideally within an agency environment.
• Good understanding of search and Amazon Advertising, Citrus or Criteo strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour.
• Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels.
• Preferred certifications or experience with Amazon Advertising, Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus.

Additional Information

Starcomhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer;

• WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of ourbenefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

#LI-OH1