Retail Manager - South Hampshire - Coastal

OneRetail; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company in the United Kingdom is seeking an experienced Retail Manager to oversee catering and service operations for a major High Street brand. The ideal candidate will have a passion for exceptional food and customer service, with at least two years of management experience. This full-time role offers opportunities for career progression and a chance to make a significant impact in a dynamic environment.

Qualifications

• Minimum of two years of management experience in a similar sector.
• Experience managing teams effectively.
• Brilliant financial acumen and excellent communication skills.

Responsibilities

• Supervise teams to ensure impeccable food and customer service.
• Oversee the efficiency of all in-unit operations.
• Communicate regularly with line managers to monitor KPIs.
• Maintain a positive brand image for Compass Group UK&I.
• Identify opportunities for new service concepts.
• Liaise between customers and internal teams to exceed expectations.
• Support and train teams to excel in their roles.
• Implement and review Health & Safety standards.

Skills

Management experience

Financial acumen

Communication skills

Organisational skills

Job description

We're recruiting an experienced Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As a Retail Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Your key responsibilities will include:

• Supervising teams to ensure we continue to deliver impeccable food and customer service
• Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Identifying opportunities for new service concepts to drive sales
• Liaising between customers and our internal teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Retail Manager will:

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of management experience within a similiar sector or industry
• Have experience managing teams in a similar role
• Demonstrate brilliant financial acumen
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill