Retail Manager - Naval Ships

Navy, Army & Airforce Institute (NAAFI); Portsmouth; On-site; GBP 36,000; Full time

Job summary

The Navy, Army & Airforce Institute (NAAFI) seeks a Retail Manager for Naval Ships, offering a competitive salary and unique working environment. This role involves leading a team in a challenging setting, with significant time spent away from home, providing an exciting opportunity to support the Armed Forces.

Benefits

Bonus scheme

25 days holiday plus 8 bank holidays

Company pension scheme

Accommodation provided

15% staff discount

Opportunity to work within a growing not-for-profit organization

Qualifications

• Proven experience as a grocery retail manager.
• Excellent customer service skills.
• Ability to pass ENG 1 Medical and obtain security clearance.

Responsibilities

• Lead, develop, and train your team to achieve success.
• Manage costs and wastage effectively.
• Ensure adherence to health and safety regulations.

Skills

Customer Service

Problem Solving

Resilience

Job description

Job Description

Retail Manager - Naval Ships

Salary: £35,006.40 per annum

Location: Royal Navy Ship / Ship Shoreside

Hours: 40 hours/week

Note: The successful applicant will be based on a Royal Navy ship and may be away from home for up to 10 months per year.

NAAFI offers an exciting opportunity for an experienced grocery retail manager to work aboard Royal Navy ships in the Navy Canteen Service. This role will enhance your skills and test your abilities in a unique environment.

Applicants should consider their personal circumstances, as the role involves significant time away from home (up to 10 months annually).

To succeed, you should be a dynamic individual capable of building strong relationships with customers in a challenging yet rewarding environment.

Benefits:

• Competitive salary of £35,006.40 per annum
• Bonus scheme
• 25 days holiday plus 8 bank holidays
• Company pension scheme
• Accommodation provided
• 15% staff discount
• Opportunity to work within a growing not-for-profit organization supporting the Armed Forces

Responsibilities:

• Lead, develop, and train your team to achieve success and deliver excellent customer service
• Strive to meet and exceed sales, budget, and profit targets; manage costs and wastage effectively
• Follow operational procedures to ensure proper management of stock, cash, and back-office systems, minimizing risks
• Ensure all health and safety regulations are adhered to, with timely completion of relevant documentation
• Promote a culture of learning and development to support staff potential and succession planning

You will be comfortable working away from home, living in confined spaces, and maintaining professionalism to promote the NAAFI brand. The role involves deployments worldwide, working onboard ships or in various outlets globally, including Germany and other locations.

Requirements:

• Proven experience as a grocery retail manager
• Excellent customer service skills
• Resilience under pressure
• Self-reliant with proactive problem-solving skills
• Ability to pass ENG 1 Medical, Sea Survival course, and obtain security clearance
• Willingness to spend significant time away from home
• Understanding that this is a demanding role with long hours, but with opportunities for leisure during deployments
• A dedicated individual committed to serving the armed forces, ready for an exciting and rewarding experience