Retail Manager - London Cheapside (40 hours)

Rituals Cosmetics; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading retail brand is seeking a Retail Manager for its new store in Cheapside, London. The ideal candidate will create exceptional customer experiences, inspire their team, and drive sales performance. Responsibilities include managing daily operations, coaching staff, and maintaining store standards. Strong leadership skills and relevant prior experience in retail or hospitality are essential for this role.

Qualifications

• Relevant prior experience as a Store Manager or similar role within retail or hospitality.
• Strong people management skills (e.g., communication, motivation, coaching, connection, inspiration).
• Experience in sharing knowledge to influence behavioral change and develop others.

Responsibilities

• Create an unforgettable customer experience and help your team reach their full potential.
• Implement local business strategy and reach performance targets.
• Lead by example and coach the team to deliver excellent customer service.

Skills

Strong people management skills

Decision-making skills

Coaching abilities

Problem-solving abilities

Job description

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Retail Manager - London Cheapside (40 hours), London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

26eb63e2f93d

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

This position is for our brand new store opening in Cheapside, London!

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead with effective leadership. You’ll lead by example, coach your team to deliver excellent customer service, define daily objectives to drive KPIs, develop monthly plans based on productivity targets, ensure store administration is maintained, manage inventory and daily operations, and promote employee wellbeing through regular 1-to-1s and genuine team connections.

Bring all of you

High energy, humility, and a good sense of humor!

You are unique because of your ability to motivate your team and achieve customer satisfaction and sales goals. As Store Manager, you are inspiring and performance-oriented.

Additionally, you possess:

• Relevant prior experience as a Store Manager or similar role within retail or hospitality.
• Strong people management skills (e.g., communication, motivation, coaching, connection, inspiration).
• Experience in sharing knowledge to influence behavioral change and develop others.
• Decision-making and problem-solving abilities.