Retail Manager — Elevate Customer Experience & Growth

Max Spielmann Ltd.; Tees Valley; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonus

Birthday day off

Paid day off for a child's first day

Annual salary reviews

Regular social events

Excellent promotion prospects

Job summary

Max Spielmann Ltd. in the Middlesbrough area is seeking a Sales Manager to lead a busy retail service team, delivering customer-focused photographic services and driving store performance.

Full training provided; the role offers an uncapped bonus potential, promotion opportunities within Timpson Group, and a schedule that includes weekends with overtime as needed. Salary starts at £26,520 and increases on successful trial, with ongoing reviews and progression opportunities.

Qualifications

• Experience in customer-focused roles
• Strong communication and initiative are essential
• Willingness to learn and adapt in a busy retail environment

Responsibilities

• Lead and motivate the store team to deliver exceptional customer service and photographic services (prints, canvases, portraits, frames, photo gifts, Photoshop)
• Drive sales performance, manage daily operations and maintain high standards of presentation and accuracy

Skills

Customer service

Initiative

Communication

Job description

Max Spielmann Ltd. in the Middlesbrough area is seeking a Sales Manager to lead a busy retail service team, delivering customer-focused photographic services and driving store performance.

Full training provided; the role offers an uncapped bonus potential, promotion opportunities within Timpson Group, and a schedule that includes weekends with overtime as needed. Salary starts at £26,520 and increases on successful trial, with ongoing reviews and progression opportunities.