Retail Manager - Edinburgh Fort (40 hours)

Rituals Cosmetics; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail brand is opening a new store in Edinburgh, Scotland, and is seeking a Store Manager. The ideal candidate will create exceptional customer experiences, motivate the team, and meet performance targets. Applicants should have relevant experience in retail or hospitality and possess strong people management and problem-solving skills. Opportunity to drive store success and team engagement in a supportive environment.

Qualifications

• Relevant Store Manager experience or equivalent in retail or hospitality.
• Strong decision-making and problem-solving skills.
• Ability to motivate a team and achieve customer satisfaction.

Responsibilities

• Create an unforgettable customer experience and help your team reach their full potential.
• Achieve performance targets and lead with effective leadership.
• Ensure excellent store administration and oversee day-to-day operations.

Skills

People management skills

Communication

Motivation

Coaching

Problem-solving

Job description

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Position Details

This position is for our brand new store opening in Edinburgh, Scotland!

Address: FORT KINNAIRD, EDINBURGH, EH15 3RD

Responsibilities

• Create an unforgettable customer experience and help your team reach their full potential.
• Work closely with your Area Manager to implement local business strategies.
• Achieve performance targets and lead with effective leadership.
• Define daily objectives and actions to drive KPIs.
• Develop monthly plans based on productivity targets.
• Ensure excellent store administration, manage inventory, and oversee day-to-day operations.
• Drive employee wellbeing and engagement through regular 1-to-1s and genuine team connections.

Candidate Profile

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve customer satisfaction and sales goals. You are inspiring and performance-oriented.

Additionally, you possess:

• Relevant Store Manager experience or equivalent in retail or hospitality.
• People management skills (communication, motivation, coaching, connection, inspiration).
• Experience in sharing knowledge to influence behavioral change and develop others.
• Strong decision-making and problem-solving skills.