Retail Manager - Cheltenham (40 hours)

Rituals Cosmetics; Cheltenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading cosmetics retailer seeks a Store Manager for their new store in Cheltenham. You'll deliver exceptional customer experiences and lead your team to achieve top-line sales. Candidates should have prior retail or hospitality management experience and strong people management skills. This role offers a dynamic work environment focused on customer satisfaction and team development.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.

Responsibilities

• Create an unforgettable customer experience.
• Work closely with the Area Manager to implement business strategies.
• Lead the team to achieve performance targets.

Skills

People management skills

Decision-making skills

Problem-solving skills

Communication

Motivation

Coaching

Job description

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Job Reference:

18075cf5d477

Job Views:

10

Posted:

31.07.2025

Expiry Date:

14.09.2025

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Job Description:

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

This position is for our brand new store opening in Cheltenham!

Address: 78 PROMENADE, CHELTENHAM, GLOUCESTERSHIRE, GL50 1NB

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1’s, making a genuine connection with your team by celebrating success!

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision-making and problem-solving skills.