Retail Manager - Bluewater (40 hours)

Rituals Cosmetics; Greenhithe; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company based in Greenhithe is seeking a Retail Manager to create exceptional customer experiences and support team development. Responsibilities include implementing business strategies, managing store operations, and fostering team motivation. The ideal candidate has retail or hospitality management experience and strong people management skills. Join a dynamic team that values inspiration and performance.

Qualifications

• Relevant Store Manager experience or equivalent in retail or hospitality.
• Ability to motivate a team and achieve customer satisfaction goals.
• Skilled in driving behavioral change and developing others.

Responsibilities

• Create an unforgettable customer experience.
• Implement local business strategies and meet performance targets.
• Manage store administration, inventory, and daily operations.

Skills

People management skills

Decision-making skills

Communication skills

Motivation and coaching skills

Job description

Retail Manager - Bluewater (40 hours), Greenhithe

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You will work closely with your Area Manager to implement local business strategies, meet performance targets, and lead with effective leadership. Your responsibilities include defining daily objectives, developing monthly plans based on productivity targets, managing store administration, inventory, daily operations, and promoting employee wellbeing and engagement through regular 1-to-1s and genuine connections by celebrating successes.

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As a Store Manager, you are inspiring and performance-oriented.

Qualifications include:

• Relevant Store Manager experience or equivalent in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.