Retail Manager - Battersea (40 hours)

Rituals Cosmetics; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A retail company in London is seeking a Retail Manager to lead their store operations. The successful candidate will create memorable customer experiences, implement local business strategies, and develop a motivated team. Previous experience in retail or hospitality, alongside strong people management and problem-solving skills, is essential. This role is full-time, based in Battersea, London.

Qualifications

• Relevant Store Manager experience or equivalent in retail or hospitality.
• Ability to motivate team and achieve sales goals.
• Experience in sharing knowledge to drive behavioral change.

Responsibilities

• Create exceptional customer experiences.
• Implement local business strategy and reach performance targets.
• Manage store administration and oversee daily operations.

Skills

People management skills

Customer satisfaction orientation

Decision-making

Problem-solving

Job description

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Retail Manager - Battersea (40 hours), London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 097cd2969b1e

Job Views: 5

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential.

You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead with effective leadership. You’ll set daily objectives, develop monthly plans based on productivity targets, manage store administration, oversee inventory and daily operations, and foster employee wellbeing and engagement through regular 1-to-1s and genuine team connections by celebrating successes.

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. You are inspiring and performance-oriented.

Additionally, you possess:

• Relevant Store Manager experience or equivalent in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.