Retail Manager

JR United Kingdom; Worcester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive dealership in Worcester is seeking a Retail Manager to enhance sales and customer finance services. Candidates should have sales experience and confidence in discussing financial products. The role involves coaching the sales team and ensuring compliance with financial regulations. Training is provided for those new to management. Competitive benefits include a pension, wellness program, and employee discounts.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Free Parking

Qualifications

• Experience as a retail manager, sales manager, or controller is valuable.
• Confidence in discussing customer requirements.
• Outstanding record in sales and finance performance.

Responsibilities

• Discuss financial requirements with customers.
• Advise on finance, insurance, and warranties.
• Coach sales team members and assist with inquiries.

Skills

Sales achievement

Customer financial needs assessment

Compliance with regulations

Coaching and mentoring

Job description

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We are currently recruiting for a Retail Manager to join our Volvo Dealership in Worcester.

Within each of our dealerships, we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.

As a Retail Manager with Listers, you will grow all aspects of sales gross profit, specialising in finance, insurance, and value-added products. You will be at the core of customer enquiries and assist in developing the sales team.

Role and Responsibilities

• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties, and other services offered by our dealerships.
• Ensuring customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller, or looking for your first step into management.
• You will be confident in discussing and identifying individual or company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer, and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive, or car dealership experience is preferred but not essential, as full training will be provided.

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits discounts on retailers, restaurants, cinemas, & holidays
• Long service and loyalty incentives
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There are over two and a half thousand reasons — our team. Since the very beginning, our success has been a product of the fantastic people that work for us. We represent some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be. If you are looking for a career within the motor trade, automotive, or car dealership sector, then please apply today. You can also join our Talent Bank if you're interested in similar motor trade jobs.