Retail Manager

Electromist; Stevenage; On-site; GBP 24,000 - 36,000; Full time

Job summary

Join a forward-thinking company as a Retail Manager in a vibrant electronic vape store. This full-time role offers the chance to lead a dynamic team, ensuring exceptional customer service and effective merchandising. You will be responsible for training staff, managing inventory, and developing strategies to exceed profitability targets. The ideal candidate will have a strong retail management background and a passion for customer satisfaction. With opportunities for professional growth and a generous staff discount, this position is perfect for someone looking to make a real impact in the retail industry.

Benefits

Generous Staff Discount

Pension Scheme

Opportunities for Professional Growth

Qualifications

• Proven retail management experience with a focus on customer satisfaction.
• Strong leadership skills with the ability to motivate a team.

Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences.
• Manage inventory and ensure optimal stock levels on the shop floor.

Skills

Retail Management Experience

Customer Service Skills

Communication Skills

Organizational Skills

Cash Banking Experience

Visual Merchandising Knowledge

Familiarity with Vaping Products

Job description

Are you passionate about retail and ready to lead a dynamic team? We're offering an exciting opportunity to manage our vibrant electronic vape store in Merry Hill. If you have relevant experience, leadership skills, and a creative mindset, we’d love to hear from you.

Key Responsibilities:

1. Lead, train, and inspire a team to deliver exceptional customer experiences.
2. Provide outstanding customer service, identifying opportunities to upsell and meet customer needs.
3. Manage and monitor inventory to ensure optimal stock levels on the shop floor.
4. Ensure the store is always clean, safe, and visually appealing through effective merchandising.
5. Handle daily cash banking and reconciliation processes.
6. Develop and implement strategies to achieve and exceed profitability targets.
7. Collaborate with the Area Manager and contribute ideas to enhance store performance.

What We're Looking For:
An enthusiastic, goal-oriented individual with retail management experience who thrives in a fast-paced environment. The ideal candidate will have a strong focus on customer satisfaction, team leadership, and business growth.

Skills and Experience:

1. Proven retail and management experience, ideally in a similar industry.
2. Strong customer service skills, with the ability to coach and mentor team members.
3. Excellent communication and interpersonal skills to motivate and lead a team.
4. Good organizational and time-management abilities.
5. Experience with cash banking and reconciliation (desirable).
6. Knowledge of visual merchandising techniques (desirable).
7. Familiarity with vaping products and trends (desirable).

Salary and Hours:

1. Full-time position, minimum of 38 hours per week (including some weekends).
2. Competitive hourly rate based on experience.

Benefits:

1. Generous staff discount on products.
2. Pension scheme (where applicable).
3. Opportunities for professional growth and development.

Join us and become part of a forward-thinking company dedicated to providing high-quality vaping products and services.

How to Apply:
If you're ready to take on this exciting challenge and make a real impact, submit your CV and cover letter today!
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