Retail Manager

Listers Group Limited; Royal Leamington Spa; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Company car

25 days holiday + bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - retailer discounts

Job summary

Listers Group Limited is seeking a Retail Manager for the Volvo Dealership in Leamington Spa. The role covers guiding customers in vehicle financing and insurance, coaching the sales team, and ensuring compliant documentation. Working hours include weekends on a rotation, with a company car and an OTE of £60,200.

Ideal candidates have prior retail leadership, a strong sales record, and the ability to identify customer needs while maintaining high service standards within the automotive sector.

Qualifications

• Experience leading retail teams in a customer-facing setting.
• Proven track record of sales achievement with finance products.
• Ability to ensure FCA-compliant processes and accurate documentation.

Responsibilities

• Discussing customers' financial requirements.
• Advising on finance, insurance, warranties and services.
• Coach and assist sales team; propose financial agreements to lenders.
• Ensure FCA-compliant documentation.

Skills

Retail management

Sales leadership

Finance sales

Customer service

Job description

Job Introduction

We are currently recruiting for a Retail Manager to join our Volvo Dealership in Leamington Spa.

The working hours are Monday to Sunday, with a day off in the week and working alternate weekends.

Benefits include the use of a company car and an OTE of £60,200.

Role And Responsibilities

Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.

• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• Ensure customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About You

• You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
• You will be confident in discussing and identifying individual / company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so