Retail Manager

Break Charity; North Creake; On-site; GBP 22,000 - 30,000; Full time

Job summary

Break Charity is seeking a hands-on Retail Manager for our Holt shop in Norfolk. You will lead a team of staff and volunteers, drive sales, and ensure exceptional customer service in a busy charity retail environment.

The role requires a passion for charity retail, strong people skills, and the ability to manage stock, cash handling, and merchandising. This permanent position offers 35 hours per week.

Qualifications

• Enthusiastic, experienced retailer with great people skills.
• Background in charity retailing would be an advantage.
• Able to manage a team of staff and volunteers.

Responsibilities

• Hit sales targets and lead a team of staff and volunteers.
• Provide excellent customer service to maximise income.
• Source and merchandise stock and manage stock levels.
• Handle cash and maintain financial processes.
• Lead in a fast-paced charity retail environment.

Skills

People skills

Retail management

Cash handling

Stock merchandising

Job description

Retail Manager - Holt, Norfolk

Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.

We are looking for an enthusiastic, experienced retailer with great people skills, who is confident working in a fast-paced environment. You will be organised, driven and proactive with a hands-on approach to a varied and busy workload to manage our established shop in Holt, Norfolk.

Background in charity retailing would be an advantage for this position.

Learn more about some of the services our shops help to fund:

Change the Lives of Young People Leaving Care with Break - YouTube

Key Responsibilities

As Retail Manager, you'll be responsible for hitting the sales targets set so you'll also need to have the passion and leadership skills to motivate a team of staff and volunteers. Great customer service is essential to maximise income as is sourcing and merchandising stock. You will have the ability to manage a team of volunteers/staff, handle cash and have an understanding of a retail environment.

Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.

Essential Information

Salary: £26,320 per annum

Hours: 35 hours per week

Contract: Permanent

Interview Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.