Retail Manager

TN United Kingdom; Harrogate; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player in the fitness sector is seeking a passionate Retail Manager to lead a dedicated team in delivering exceptional customer service. This role involves overseeing daily operations, training staff in gait analysis, and managing stock and promotions. With a focus on community engagement and team development, you'll play a key role in enhancing the store's reputation and success. In return, enjoy a supportive work environment with generous benefits, including staff discounts and holiday allowances. If you are enthusiastic about fitness and retail, this is your chance to make a significant impact!

Benefits

Generous Staff Discount

Birthday Day Off

28 Days Holiday (Pro-Rata)

Employee Assistance Programme

Qualifications

• Proven experience in retail management with a focus on customer service.
• Ability to train and lead a team effectively.

Responsibilities

• Manage daily store operations and ensure a welcoming environment.
• Recruit, train, and appraise team members while ensuring compliance.

Skills

Customer Service Skills

Team Leadership

Product Knowledge

Gait Analysis

Job description

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Salary: circa £26,500 – £30,000 dependent on skills and experience + Benefits

Type: Full time

Location: Harrogate HG1

Are you a passionate runner and fitness enthusiast with excellent customer service skills?

Our client, Up and Running, is seeking a highly motivated Retail Manager to lead their team and promote the highest standards of customer service and product knowledge in their local running and fitness community.

As Retail Manager, you'll be responsible for the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You'll use your expertise to advise and recommend footwear to customers, train team members in the use of gait analysis, and ensure quality of analysis delivered. You'll also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.

In addition to day-to-day operations, you'll work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities. As a leader, you'll be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.

In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more.

Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.

Apply for the Retail Manager role today and take the first step towards an exciting career with Up and Running.