Retail Manager

Warren James Jewellers; Grimsby; On-site; GBP 24,000 - 35,000; Full time

Job summary

Join a leading independent jeweller as a Retail Manager, where your passion for jewellery and customer service will shine. This role involves overseeing daily operations, motivating a small team, and ensuring exceptional customer experiences. With a commitment to staff development and a supportive environment, you will play a key role in driving sales and brand awareness. Enjoy a full-time position with generous holiday benefits and staff discounts, all while being part of a company that values its people and community. If you're enthusiastic and ready to make an impact, we want to hear from you!

Benefits

28 days holiday per year

Staff discount on jewellery purchases

Incentives and treats throughout the year

Monthly pay directly into bank account

Qualifications

• Experience in retail management or hospitality is essential.
• Strong leadership and people skills to motivate the team.

Responsibilities

• Manage daily operations and maximize sales in the shop.
• Create a welcoming environment for excellent customer experiences.

Skills

Retail Management Experience

Customer Service

Leadership Skills

Organisational Skills

Attention to Detail

Education

Retail Management Certification

Job description

Retail Manager - Grimsby

Warren James is seeking a Shop Manager who loves wearing and promoting our jewellery, with a passion for driving sales and increasing brand awareness.

About Us

At Warren James, we are a company made up of real people who care about what we do and know how to do a great job. Since our incorporation in 1979, our strong family values and great value offer have been the cornerstone of our business. We care about our customers and staff alike, knowing them by name, not as a number.

Starting from a single shop, Warren James has grown into the UK's largest independently owned and trusted retail jeweller, with over 200 shops nationwide and an online presence. We are committed to serving our ever-growing customer community.

The Retail Manager Role

• Manage the day-to-day operations of a designated shop and small team, maximising sales, customer numbers, and team potential.
• Create a welcoming environment and deliver excellent one-to-one customer experiences.
• Motivate and develop a small sales team to reach their full potential.
• Set a good example in all aspects of work.
• Develop and maintain an excellent knowledge of our jewellery.

Essential Skills and Experience

• Experience in retail management or hospitality.
• A genuine passion for jewellery and customer service.
• Smart, well-groomed appearance reflecting our company's image.
• Love wearing Warren James jewellery.
• Self-motivated with strong leadership and people skills.
• Confident communicator with good organisational skills.
• Attention to detail in all tasks.
• Jewellery knowledge isn't required; training will be provided.

Benefits

• Full-time contract.
• 28 days holiday per year, increasing to 33 days after 5 years (including bank holidays).
• Monthly pay directly into your bank account.
• Staff discount on Warren James jewellery purchases.
• Incentives and treats throughout the year.

If you are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.