Retail Manager

Warren James Jewellers; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Warren James, a renowned UK jewellery brand, is opening a new shop and seeks a passionate Shop Manager. Responsible for operations and team management, the role requires solid retail experience and a commitment to exceptional customer service. Enjoy a full-time position with generous benefits including holiday, staff discount, and a supportive work environment.

Benefits

28 days holiday a year, increasing after 5 years

Full-time contract

Monthly pay into your bank account

Staff discount on purchases

Incentives and treats throughout the year

Qualifications

• Experience in retail management or hospitality.
• Experience managing a small team.
• Self-motivated with good leadership and people skills.

Responsibilities

• Manage day-to-day operations of a designated shop and team.
• Create a welcoming environment and provide one-to-one customer experiences.
• Motivate and develop a sales team.

Skills

Leadership

Customer Service

Sales

Communication

Organizational Skills

Job description

New Shop Opening

Exciting opportunity to join one of the UK's best-loved jewellery brands. Help us spread our passion and enthusiasm for customers and our jewellery.

Warren James is on the lookout for a Shop Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

We are dedicated to keeping the high street alive and providing a great retail environment. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service provided by our friendly, knowledgeable teams.

From humble beginnings, with great belief and dedication from our people, we've grown Warren James from a single shop to a well-known, nationwide, trusted high street retailer.

Operating from over 200 shops nationwide and online through our website, we are committed to looking after and continually developing our growing customer community.

The Retail Manager Role

• Manage the day-to-day operations of a designated shop and small team, maximizing sales, customer numbers, and team potential, within Warren James policies, procedures, and processes.
• Create a welcoming environment and provide great one-to-one customer experiences.
• Motivate and develop a small sales team to reach their full potential.
• Set a good example in everything you do.
• Develop and maintain excellent knowledge of our jewellery.

The Retail Manager Essentials

• Experience in retail management or hospitality.
• Experience managing a small team.
• A genuine enjoyment for sales and a passion for jewellery and customer service.
• A smart and well-groomed appearance.
• Self-motivated with good leadership and people skills.
• Good communication and organizational abilities.
• Attention to detail in everything you do.

Jewellery knowledge isn't required as training is provided.

The Benefits

• Full-time contract.
• 28 days holiday a year; after 5 years, you'll receive 33 days (including 8 bank holidays).
• Monthly pay directly into your bank account.
• Staff discount on Warren James jewellery purchases.
• Incentives and treats throughout the year.

If you have what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.