Retail Manager

Warren James Jewellers; Dunfermline; On-site; GBP 25,000 - 35,000; Full time

Job summary

Warren James Jewellers is seeking a passionate and enthusiastic Shop Manager. You will be responsible for daily operations and leading a small team to maximize sales and customer experience. Join one of the UK's leading jewellery brands and develop your career in a dynamic retail environment.

Benefits

28 days holiday a year, increasing to 33 days after 5 years

Staff discount on jewellery purchases

Monthly pay

Incentives and treats throughout the year

Qualifications

• Experience in retail management or hospitality required.
• Self-motivated with good leadership and people skills.
• Genuine passion for jewellery and customer service essential.

Responsibilities

• Manage day-to-day operations of the shop.
• Develop and motivate a small sales team.
• Create a welcoming environment and provide great customer experiences.

Skills

Leadership

Customer Service

Sales

Attention to Detail

Communication

Education

Experience in retail management or hospitality

Job description

Warren James is on the lookout for a Shop Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who care about what we do and know how to do a great job.

Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike you are known by name, not a number.

From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UKs largest independently owned and trusted retail jeweller.

Operating from over 200 shops Nationwide and online shopping through our website both online and instore we are committed to looking after our ever-growing customer community.

This is a great opportunity to manage one of our shops and join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery

The Retail Manager Role

Operating within Warren James policies, procedures and processes, manage and take responsibility for the day-to-day operations of a designated shop and small team to maximise sales, customer numbers and team potential

• Create a welcoming environment & great one to one customer experiences
• Motive and develop a small sales team to reach their full potential
• Set a good example in everything you do
• Develop and maintain an excellent knowledge of our jewellery
  
  

The Retail Manager Essentials

• Experience in retail management or hospitality
• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well-groomed appearance essential in reflecting our companys public image
• A necessity to love wearing Warren James jewellery
• Self-motivated with good leadership and people skills
• Confident communicator with good organisational skills
• Attention to detail in everything you do
• Jewellery knowledge isnt required as training is provided
  
  

The Benefits

• Full time contract
• 28 days holiday a year and after 5 years youll receive 33 days a year (including 8 Bank Holidays)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year
  
  

If youve got what it takes and are passionate and enthusiastic about customers and sales

we would love to hear from you - Click below to apply

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