Retail Manager

Listers Group; Cheltenham; On-site; GBP 56,000 - 68,000; Full time

Benefits offered by this job

Company car

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on servicing

Listers benefits

Long service awards

Free parking

Company events

Job summary

Listers Group is seeking a Retail Manager for its Toyota dealership in Cheltenham. The role focuses on growing sales gross profit through finance, insurance and value-added products, while leading and coaching the sales team.

You will engage with customers, discuss financing options, and ensure all documentation is FCA compliant. The position offers a company car and an OTE of £62,000, with a Monday–Saturday pattern and Sundays on a rota.

Qualifications

• Experience in vehicle financing and insurance.
• Proven track record in sales with high finance product uptake.
• Ability to coach and develop sales staff while maintaining FCA compliance.

Responsibilities

• Discussing the financial requirements of customers.
• Advising customers on finance, insurance, warranties and other services offered by the dealerships.
• Ensure customers understand the obligations involved in agreements.
• Work closely with the sales team and provide coaching and assistance.
• Propose financial agreements to lenders and ensure accurate FCA compliant paperwork.

Skills

Sales experience

Finance sales

Customer service

Team coaching

FCA compliance

Job description

We are currently recruiting for a Retail Manager to join our Toyota Dealership in Cheltenham.

The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 8.30am to 5pm on Saturdays and 10am to 4pm on Sundays).

Benefits include the use of a company car and an OTE of £62,000.

Role and Responsibilities

Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.

As a Retail Manager with Listers you will grow all aspects of sales gross profit, specialising in finance, insurance and value added products. You will be at the core of customer enquiries and assist in developing the sales team.

• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• Ensure customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
• You will be confident in discussing and identifying individual / company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector. If you are looking for similar motor trade jobs you can also join our Talent Bank.